Jessica Caplan-Greenwell

Ed Griggs is awesome he helped me to get the best deal he was very patient kind and understanding knew what I wanted what I was looking for when it came to document signing he was very patient with that He's was very patient kind and understanding knew what I wanted what I was looking for when it came to document signing he was very patient with that He's just overall the best and awesome I recommend him! He helped me understand the process what I'm signing what would I getting I told him I budget and he got it for me. If I could put more than five stars on the board it would be 10 out of 10. Thank you Ed Griggs. More

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If I could give no stars I would. We bought a 2019 Ford Ranger at the end of 2024. We saw an issue with the main electronics screen the first week we had the ranger and took it back t We bought a 2019 Ford Ranger at the end of 2024. We saw an issue with the main electronics screen the first week we had the ranger and took it back to them, to get the problem fixed. As many of you know these screens control everything, the screen was locking up and we could not change the radio station, or adjust the temperature. Also when the screen locked up it stopped the steering wheel buttons to not work as well. They had our truck for a month! Their response was that they could not fix the issue and that there would be a software update in a month "that should fix the issue". So to recap we drove our new to us truck for 1 week it was at the dealership for a month and they did nothing. Well the update did not fix the issue, but since we had nothing happen the last time we took the truck in we just dealt with it. Finding a sort of fix. Having to shut the car off, lock it and then reopen and restart to reset the screen. Over a year later and we are back in the area and take the truck in as the screen issue is getting very bad and our 'reset' is not working. Oh how Corwin Ford tried to screw us over with this! So we were talked into purchasing the extended warranty by finance when we purchased the truck. She stated that "if anything electronic goes out it will be thousands to fix and this warranty covers that. This warranty covers everything but new tires." So we mistakenly thought it was a good idea. Fast forward to the month of February when we took the truck back to them to have the screen issue fixed. They had the truck for a week, they asked if I wanted to include 2 air filter changes and tire rotation as it was "needed" I agreed. They did not tell me that those 3 services were somehow not part of the warranty?! Are you kidding me?! They tried to charge me over a thousand to do the screen and the 3 services. Then it was six hundred something. Then a service manager got involved and said since the service person did not tell me the charges for the 3 service they would "waive" the charges and I would only owe my deductible. The deductible is $250.00. We gave up and said fine we will pay the $250.00 EVENTHOUGH WE TOOK THIS BACK TO YOU RIGHT AFTER PURCHASE AND YOU DID NOT FIX THE ISSUE THEN. Now the dealership is trying to "keep a customer" and their outreach person has contacted me. This person has told me that the warranty I have does not cover electronic issues!!!!!? What?!?!! And after 3 weeks of calls and emails NO ONE HAS BEEN ABLE TO TELL ME WHAT MY WARRANTY ACTUALLY COVERS. AND AND! They told me that the deductible has to be paid EACH TIME I TAKE IN THE VEHICLE!!! EACH TIME!! I work in health insurance and that is not how deductibles work for auto or health insurance. THIS DEALERSHIP WILL SCAM YOU NON STOP DO NOT GO THERE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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Foo place to purchase a new or used car or truck with comfortable atmosphere and good people comfortable atmosphere and good people More

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Great service provided by Christopher Winberg! He made me feel comfortable in making my decision to purchase from Corwin! Thank you He made me feel comfortable in making my decision to purchase from Corwin! Thank you More

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Chris Winberg was great to deal with, Made sure we got into the truck we wanted and wasn’t super pushy or rude to us for taking more time to think about trucks and what we wanted to do the whole process t into the truck we wanted and wasn’t super pushy or rude to us for taking more time to think about trucks and what we wanted to do the whole process took a little over a week but Chris was always on top of updates and making sure I was informed I would buy from Chris again! More

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i think it's safe to say that buying a new car is very stressful and for me, intimidating. I actually hate the process. But not this time. Christopher Winberg made it so easy with his vast knowledge of th stressful and for me, intimidating. I actually hate the process. But not this time. Christopher Winberg made it so easy with his vast knowledge of the vehicle, all the bells and whistles and most importantly, all the new safety features. He was zero-pressure but extremely responsive and very pleasant. I absolutely LOVE my new Ford Explorer -- I have had mostly European cars in the past. In fact, traded in my Porche Macan and I couldn't be happier. I'm still learning all the technologies and features and the drive is so comfortable and amazing. I would also like to thank Jeremy, the sales manager for his patience and working to get me the best deal possible. You were AWESOME!! Ok, lastly, thank you Jessica for explaining all the line items in the contract and getting me a great rate on my financing--I wasn't going to finance but she gave me a rate I couldn't refuse. This is a TOP NOTCH dealership with honestly and integrity!! I will definitively recommend them!! More

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Top notch in my book. Great job. Keep up the good work. Thanks for all the help Great job. Keep up the good work. Thanks for all the help More

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No pressure very polite and the deal went well n I was taken care of. Both Skyler n Jason were easy goin & helpful, A lot has changed in this industry since I last purchased a vehicle from a dealershi taken care of. Both Skyler n Jason were easy goin & helpful, A lot has changed in this industry since I last purchased a vehicle from a dealership but they did not act or do anything No forcible getting you into a vehicle you don't want or didn't care to see. You should consider giving either of these guys some of your time if you're even remotely looking for either I used or new vehicle, Recommended. More

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Mot super familiar with the dealership but Travis May (salesman) was fantastic. He knew what I was looking for and kept in touch with me when he located what I was looking for. Upon coming into the deale (salesman) was fantastic. He knew what I was looking for and kept in touch with me when he located what I was looking for. Upon coming into the dealership he was ready for me to test drive the vehicle I was interested in. He and the finance person were so kind and helpful. I would definitely purchase here again in the future. More

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Great, no-pressure service. I found exactly what I wanted, and Chris made everything simple. The car was flawless and ready when I picked it up. I would highly recommend Corwin I found exactly what I wanted, and Chris made everything simple. The car was flawless and ready when I picked it up. I would highly recommend Corwin dealerships, and Chris. More

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