Jessica Caplan-Greenwell | Page 2

Christopher Winberg was very helpful with our suv buying experience and knowledgeable on In and outs of our Bronco sport and will highly recommend to friends and family experience and knowledgeable on In and outs of our Bronco sport and will highly recommend to friends and family More

Report | Print

Chris was a wonderful sales person. He was very observant. He helped set up my phone, answered all our questions and was very friendly. He was very observant. He helped set up my phone, answered all our questions and was very friendly. More

Report | Print

If I could give them a zero, I would. Last July, went in to look at a 2016 Mustang, I made the mistake of buying the car prior to it going through inspection. That being said, I had not Last July, went in to look at a 2016 Mustang, I made the mistake of buying the car prior to it going through inspection. That being said, I had nothing but problems with the finance team (screwed up the deal with GNCU, printed the temporary plate too early giving me mere days to register the car), then after it was through inspection the car had major shimmy issues. They lied to me about the why, made up some BS story about someone else driving the car and hitting a pothole. Finally, I get the service manager to agree and he "force balanced" the car to make it right. 78k miles when I bought it, 83K right now... Still having shimmy issues and resigned myself to the factory issues that Ford claims they had with some of the cars coming off the line. It's a used car... Today, took it to Big O to get a oil change and tire rotation. They refused to do the rotation and balance due to the tread on the tires and the suspension of the car. Are you kidding me? The tires are worn from the outside in to the secondary rubber! There is NO WAY with 5K miles that these tires were OK and then wore down like this. How in good faith could they even send me out on the roads with the tires like that? Never, ever buy a used vehicle from these guys! I'd never buy a new car from them at this point either. I also had to ask them for the drive train report and they falsified that document as well. "We don't do them upfront." On and on and on... just stay away. They are worse than Jones West and those guys had a drug ring happening right under their noses! More

Report | Print

Chris was great to work with! He helped me pick out the right car for me, and I am so happy! He was very easy to work with and made me feel comfortable, I will definitely recommen He helped me pick out the right car for me, and I am so happy! He was very easy to work with and made me feel comfortable, I will definitely recommend him and Corwin Ford to friends! And I feel like it will be easy working with them to maintain it as well. Thank you! More

Report | Print

The staff is very upbeat and helpful. Chris, in sales, was very knowledgeable and informative about the different options and features. Even after the sale was final, Chris took the ext Chris, in sales, was very knowledgeable and informative about the different options and features. Even after the sale was final, Chris took the extra time to show us how some of the new features work, and again took time to help us sort out some minor issues when we came back for some accessories two weeks later. I really appreciate the personal attention given to each of their customers. More

Report | Print

Chris Winberg at Corwin Ford in Reno is an excellent sales professional. He was very friendly, easy to work with and very attentive to our needs throughout the entire buying process. He is extremely kn sales professional. He was very friendly, easy to work with and very attentive to our needs throughout the entire buying process. He is extremely knowledgeable of the product and the services that the dealership has to offer. Go see Chris for a pleasant buying experience! More

Report | Print

Great experience with salesman. Very coutious and went as far as to do a test drive in the snow. Very coutious and went as far as to do a test drive in the snow. More

Report | Print

We traded in our Subaru Ascent to buy a used 2023 Jeep Grand Cherokee L from Corwin. We are very happy with the way we were treated by the staff at Corwin. Our initial salesman Brian was very patient sho Grand Cherokee L from Corwin. We are very happy with the way we were treated by the staff at Corwin. Our initial salesman Brian was very patient showing us several vehicles that he thought would meet our needs and allowing us to test drive each of them. Jose Adrian took over for Brian and was very patient with us when we were having difficulties making up our minds. We would probably not have completed the purchase had Jose not called on day two to discuss the deal and work further with management on our behalf. After the purchase, we were missing the second key fob when we left the dealership. Jose drove from Reno to Carson City to personally deliver the second fob to us. That is incredible service! Used car manager Ryan Castillo worked diligently to make us an outstanding offer on our trade that we ultimately could not refuse. He was very patient and kind throughout the process. Jessica completed the finance transaction in record time. Every single member of the Corwin staff was friendly and helpful. We even ran into salesman Mike Oade on the Corwin lot after we completed our used Grand Cherokee purchase. When he was a salesman at Lithia Jeep in Reno, he sold us our Jeep Wrangler Willys. Even though he wasn’t involved with the sale of our used Grand Cherokee, he walked us through the features on the Grand Cherokee that we couldn't figure out. We are very happy customers, and my wife is loving her new car. Thank you! More

Report | Print

Purchased a Honda CR-V and luckily we worked with Jose who had Honda dealership experience. He was knowledgeable about the different models and years of CR-V’s which helped us make a more informed purchas who had Honda dealership experience. He was knowledgeable about the different models and years of CR-V’s which helped us make a more informed purchase. Really accommodating in his communicating with us by text...even on his day off. Thanks Jose More

Report | Print

Jose was the best! He got me a really nice car and he explained everything to me and my parents. He got me a really nice car and he explained everything to me and my parents. More

Report | Print