Jessica Delima | Page 11

Great dealership. Tom McDonough was the sales person that helped us with our pre-owned car purchase. He is a very honest man and a great sales person overall. He sai Tom McDonough was the sales person that helped us with our pre-owned car purchase. He is a very honest man and a great sales person overall. He said he’s been in this business for many years and it really shows. He is very knowledgeable and once again, honest. We did not feel pushed or rushed into anything we were not comfortable doing. When we came in to see the car we saw online, it had just come in and was just about to go in to be serviced and cleaned. We could not test drive it the same day but Tom still walked us in to service department to at least have us look at it. We came back the next day to test drive it and took the car home with us. Even now, after purchase Tom is still very helpful to us and is guiding us in addressing a few things that we overlooked the day of the purchase. Other dealerships drop you as soon as you are out the door and they have your signature on a loan or your money but not these guys. They take care of you and know their product, take pride in it and take care of their customers. And their cars are reasonably priced-not overpriced and they don’t just lure you in with lower price and then add on thousands of dollars in fees as other dealerships we came across do. Everything is disclosed and transparent. Usually car buying process is very stressful but Tom and his team made it easy and stress free for us. Ed Bartoli (Preowned Sales Manager) also worked with us, ran numbers for us, different scenarios and negotiated on the deal we ultimately agreed on. And we can honestly say Tom and Ed went above and beyond in working with us and we are very grateful to them for that. We’ve never had such a great experience at a dealership. Other dealerships should learn from these guys. Jessica Delima-the Finance Manager that processed all the paperwork for us is also a very nice and pleasant young lady and was very easy to work with. Overall, we cannot recommend this dealership enough. If you are in a market for a Lexus, please make sure you ask for Tom McDonough and you will be very happy you did. More

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The best of best. Kind sincere outgoing. Could not ask for a better sales person.never did he make us feel uncomfortable in asking any questions.my recommendation woul Kind sincere outgoing. Could not ask for a better sales person.never did he make us feel uncomfortable in asking any questions.my recommendation would be only one thing.him be the general sales manager.a mentor to anyone who is in sales.folks when ever u may look for a car please see him and only him.I have purchased other lexus in the past and no one took care of us like Tom. Joe agovino More

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Harry Perez was an absolute pleasure to work with! He made sure that all of our questions and concerns were addressed and made us feel completely comfortable with our decision to buy our RX350. I reco He made sure that all of our questions and concerns were addressed and made us feel completely comfortable with our decision to buy our RX350. I recommend asking for Harry if you are thinking if buying a Lexus. We will be going back to DARCARS Lexus for our next Lexus! More

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George is both knowledgeable and professional ! We Will refer friends/ family because he is so aware and open to remarks and comments We Will refer friends/ family because he is so aware and open to remarks and comments More

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Great experience - from beginning to end. There was a major problem with the delivery of the vehicle, but Patricia and Michael immediately went into action and corrected the problem within ho There was a major problem with the delivery of the vehicle, but Patricia and Michael immediately went into action and corrected the problem within hours (otherwise it would have caused a months long delay in the delivery of the desired vehicle). More

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Juan Padilla great sales person very helpful understanding. RECOMMEND him nice person and will work with you. understanding. RECOMMEND him nice person and will work with you. More

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Tom M. and Jessica D. were amazing ! They stayed late just to help me get the car of my dreams and Jessica D. were amazing ! They stayed late just to help me get the car of my dreams More

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We have now acquired 3 cars from darcars mount kisco and always found them to be helpful and professional in every way possible. always found them to be helpful and professional in every way possible. More

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Worked with Tina in ending my lease early and was pleasantly surprised by how easy and smooth it went! I am now in my 4th IS from this dealer and always pleased. Tina worked with me and my budget con pleasantly surprised by how easy and smooth it went! I am now in my 4th IS from this dealer and always pleased. Tina worked with me and my budget concerns and we came to a great agreement. I am now driving out in my new IS and thrilled! Highly recommended. More

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Excellent service. Friendly and aware of your time. Work hard to be very efficient and pleasant. I would buy again from Mount Kisco Lexus Friendly and aware of your time. Work hard to be very efficient and pleasant. I would buy again from Mount Kisco Lexus More

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