Jessica Esparza

Reliable Nissan responded

We aim to provide clear and accurate information about credit checks and financing processes for every customer. Our intention is always to ensure transparency and avoid any unexpected impacts on credit. Feedback like yours helps us review how we communicate these steps more effectively. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com if you’d like to discuss your concerns further.

Reliable Nissan responded

We are delighted to hear about your positive experience with our team. Your words about our customer service and knowledgeable staff truly mean a lot to us. It's wonderful to know that you found great value and savings during your visit. Having you return for a second purchase speaks volumes, and we're thrilled that you remain happy and satisfied with your experience. Your recommendation to friends and family is the highest compliment we could receive. We look forward to continuing to serve you and providing the same excellent service.

Reliable Nissan responded

We are absolutely thrilled to hear about your positive experience with our team members who worked diligently to complete your transaction. It's wonderful that you found the sales process to be excellent and that our staff provided great service throughout your visit. We truly value your feedback regarding the vehicle preparation details you mentioned. Your comments about the interior cleanliness, fluid levels, and fuel situation help us understand areas where we can enhance our delivery process. We take pride in ensuring every customer drives away completely satisfied, and your insights will help us improve our standards. Thank you for recognizing the hard work and dedication our team puts into making each customer's experience memorable. We're grateful you chose Reliable Nissan for your automotive needs.

Reliable Nissan responded

We are thrilled to hear about your positive experience with us! It's wonderful to know that you found us to be a good dealer and that our team member provided amazing assistance throughout your Murano purchase. We take great pride in helping our customers find the perfect vehicle, and it sounds like you received the exceptional support you deserved. Your satisfaction means everything to us, and we're grateful you chose Reliable Nissan for your automotive needs.

Reliable Nissan responded

That is great to hear!! We look forward to working with you again in the future

Reliable Nissan responded

We are grateful for your wonderful feedback about your experience with Liz and our internet team. It means so much to us when customers take the time to share their positive experiences. We understand how important it is to have a smooth and supportive process, and we're delighted that our team was able to provide that for you and your sister. Your appreciation truly motivates us to continue delivering excellent service to every customer who visits us.

Reliable Nissan responded

Thank you for your positive feedback about Ken Sorrento! We're delighted to hear he was easy to work with and helpful. Your recommendation means a lot to us at Reliable Nissan, and we look forward to serving you again.

Reliable Nissan responded

It's unfortunate to hear that you are disappointed with your car buying experience. Your feedback helps us identify areas where we can work to improve our service delivery. We value the time you took to share your concerns. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can discuss your experience in detail and work toward a resolution.

Reliable Nissan responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team member provided you with such exceptional service and helped you find exactly what you were looking for. His kindness and cordial approach truly reflect the values we strive to uphold at Reliable Nissan. Your perfect rating and willingness to recommend us to your friends and family means the world to us. We appreciate your trust and look forward to serving you again in the future.