Jessica Hertel

I was always happy with the time that it took to do the inspection and emision tests for state inspection. Also happy with the quality of the work to replace rear rotors and pads. Would have appreciated a inspection and emision tests for state inspection. Also happy with the quality of the work to replace rear rotors and pads. Would have appreciated a courtesy tire rotation. More

by chasmann48 Verified Customer Verified Customer

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I was pleased with the customer service provided however, approximately three weeks later, the check engine light came on in my jeep. It was in for service and inspection. on October 10, 2023 my husband chec approximately three weeks later, the check engine light came on in my jeep. It was in for service and inspection. on October 10, 2023 my husband checked the code with a meter that he has and it’s coming up as an issue with the thermostat. And it’s coming up on almost one year that I had the jeep in for service on November 25, 2022 for an issue with the thermostat because I was not getting any heat the job to replace and repair the heating issue was over $3000 that I had to pay out of pocket since, the warranty has expired. We are going to contact the dealer and discuss further. I only ask that deals will be able to help me with this issue, especially when it was just in for inspection less than a month ago More

by TILLINICKI Verified Customer Verified Customer

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Friendly sales and service employees. Will continue to have all of my automotive needs met at Diehl. Will continue to have all of my automotive needs met at Diehl. More

by spies4114 Verified Customer Verified Customer

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Helpful, friendly and knowledgeable. Service dept. employees always appear knowledgeable when answering questions and will seek assistance from others when they do not know answer to qu Service dept. employees always appear knowledgeable when answering questions and will seek assistance from others when they do not know answer to questions asked of them. More

by ski1925 Verified Customer Verified Customer

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Awesome. Got me in very quickly. Service done great and very helpful overall experience there Got me in very quickly. Service done great and very helpful overall experience there More

by BISHOPWIZ Verified Customer Verified Customer

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Too much to go over but they never call back or when I’m there on one talks to me wait over an hour when I call they don’t pick up an they have had my Jeep for 7 months there on one talks to me wait over an hour when I call they don’t pick up an they have had my Jeep for 7 months More

by ALANUPSON2614 Verified Customer Verified Customer

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Top notch great will be back when something needs done thanks for the great job thanks for the great job More

by COREYHAYES828 Verified Customer Verified Customer

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Professional,service performed as requested. On time and helpful with questions asked.Courteous staff.Would recommend. On time and helpful with questions asked.Courteous staff.Would recommend. More

by jrbeau-4693 Verified Customer Verified Customer

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Kevin is always very helpful and the recall was done as expected very promptly I would recommend to others. expected very promptly I would recommend to others. More

by BSTICKLEY Verified Customer Verified Customer

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The service was good and communicative. The project was completed and the issue was fixed. The project was completed and the issue was fixed. More

by JBERTHNEY Verified Customer Verified Customer

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