Tom Richardson
Tom Richardson at Diehl of Robinson
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Tom Richardson

Service Manager

Diehl of Robinson

6181 Steubenville Pike
Robinson Twp, PA 15136

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4.6
46 Reviews
4.6

46 Reviews

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46 Reviews of Tom Richardson

November 14, 2023

Dealership Rating
Employee Rating

I was always happy with the time that it took to do the inspection and emision tests for state inspection. Also happy with the quality of the work to replace rear rotors and pads. Would have appreciated a More

by chasmann48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it! We will be sure to send your review to higher management.

November 07, 2023

Dealership Rating
Employee Rating

The service department does not respond to calls and massages. The information that is provided is inconsistent. I have been babysitting an issue with my jeep for the last 4 months and I still do not ha More

by ndemark17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Wolford, Frank Teamor

October 31, 2023

Dealership Rating
Employee Rating

Awesome. Got me in very quickly. Service done great and very helpful overall experience there More

by BISHOPWIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 30, 2023

Dealership Rating
Employee Rating

Too much to go over but they never call back or when I’m there on one talks to me wait over an hour when I call they don’t pick up an they have had my Jeep for 7 months More

by ALANUPSON2614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 30, 2023

Dealership Rating
Employee Rating

Took me in right away and fixed my issue in no time at all. Top notch More

by JCMAZZA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Wolford

Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 26, 2023

Dealership Rating
Employee Rating

Top notch great will be back when something needs done thanks for the great job More

by COREYHAYES828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 24, 2023

Dealership Rating
Employee Rating

Professional,service performed as requested. On time and helpful with questions asked.Courteous staff.Would recommend. More

by jrbeau-4693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 07, 2023

Dealership Rating
Employee Rating

It was really great. The experience was amazing. Everything was the way it was supposed to be. More

by j.garber1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 06, 2023

Dealership Rating
Employee Rating

Great service, fast , friendly, work preformed to my standards, clear communication, recalls preformed and routine maintenance More

by AMANDA@EFLIGHTINGPITTSBURGH.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 04, 2023

Dealership Rating
Employee Rating

As a fleet manager, I consider Diehl as an extension of my maintenance department. They accurately diagnose issues and repair them properly to keep my trucks on the road. More

by bobreagan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Powell , Mechanics

Jan 17, 2024

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

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