Jessica Mamahua | Page 5

Elmhurst Ford responded

Thank you so much for your honest review. We truly appreciate your patience and value your feedback. We're thrilled to hear that Jessica made a positive impact on your experience—she’s a fantastic team member, and we’re glad her positivity shone through! We understand that the wait time was longer than expected, and we sincerely apologize for any inconvenience this may have caused. We'll continue to work on improving our service times to ensure your next visit is smoother and more efficient. We’ll do our very best to earn that five-star rating next time. Thank you again for your valuable feedback and for giving us the opportunity to improve!