Jessica Mamahua
Jessica Mamahua at Elmhurst Ford

Jessica Mamahua | Page 4

Commercial Service Advisor

Elmhurst Ford

333 W Grand Ave
Bensenville, IL 60106

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4.9
36 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

36 Reviews

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36 Reviews of Jessica Mamahua

January 23, 2025

Dealership Rating
Employee Rating

Exceptional service. I am highly grateful to Jessica for her world class service attitude. Thanks !😊👏👏👏 More

by ZIAUUDDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Elmhurst Ford responded

Thank you for your fantastic review! We're delighted to hear that Jessica provided exceptional, world-class service. Your appreciation means a lot to us, and we look forward to serving you again!

January 17, 2025

Dealership Rating
Employee Rating

Excellent took very good care of my needs car was back within reasonable amount of time explained what other work needs to be completed More

by mish1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo , David Bleichroth, Randy Holder

Jan 20, 2025

Elmhurst Ford responded

We truly appreciate your fantastic 5-star review! It’s great to know we addressed your needs and returned your car promptly while keeping you informed about future work. Your trust means a lot, and we look forward to assisting you again!

December 23, 2024

Dealership Rating
Employee Rating

Fast and professional service. Jessica is very friendly and easy to schedule maintenance on my 4 Firds More

by jimlynneryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Salinas

Dec 23, 2024

Elmhurst Ford responded

Thank you for your wonderful review! We’re delighted to hear that you had a fast and professional service experience. Jessica truly exemplifies the friendly and efficient service we strive to provide. We’re grateful for your trust in us to care for your 4 Fords and look forward to assisting you again!

November 18, 2024

Dealership Rating
Employee Rating

Helped save time by picking up the work vehicles at the location and returning them once service is complete. More

by MTHORSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Elmhurst Ford responded

Thank you so much for the fantastic review! We're thrilled to hear that our pick-up and drop-off service helped save you time. Making the process as convenient as possible for our customers is always our goal. We truly appreciate your trust in us and look forward to continuing to serve you. Thank you again for choosing Roesch Ford!

November 11, 2024

Dealership Rating
Employee Rating

Great job everyone at Roesch Ford! Fast and prompt service! Thank you for making my visit smooth! More

by CESAR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis

Nov 14, 2024

Elmhurst Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Roesch Ford was smooth and efficient. Providing prompt and exceptional service is always our goal, and we're grateful for the opportunity to serve you. If there’s anything you need in the future, please don’t hesitate to reach out. Thank you again for choosing us, and we look forward to serving you again!

November 11, 2024

Dealership Rating
Employee Rating

Takes to long for service to be done. Jessica is great at her job and she always in a good mood More

by DMACRI0
Recommend Dealer
No
Nov 11, 2024

Elmhurst Ford responded

Thank you so much for your honest review. We truly appreciate your patience and value your feedback. We're thrilled to hear that Jessica made a positive impact on your experience—she’s a fantastic team member, and we’re glad her positivity shone through! We understand that the wait time was longer than expected, and we sincerely apologize for any inconvenience this may have caused. We'll continue to work on improving our service times to ensure your next visit is smoother and more efficient. We’ll do our very best to earn that five-star rating next time. Thank you again for your valuable feedback and for giving us the opportunity to improve!

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