Jessica Mamahua
Jessica Mamahua at Elmhurst Ford

Jessica Mamahua

Commercial Service Advisor

Elmhurst Ford

333 W Grand Ave
Bensenville, IL 60106

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4.9
39 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

39 Reviews

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39 Reviews of Jessica Mamahua

July 31, 2026

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Employee Rating

i was very pleased with the work that was done. Very fast turnaround time. out standing service More

by a.larsen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austen Larsen

Jul 31, 2026

Elmhurst Ford responded

Thank you for sharing your positive experience with your Ford F-250 service. Jessica and our team are glad the fast turnaround and quality workmanship met your expectations. We appreciate your trust in us.

July 27, 2026

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The service was fine. They did the recall and even drop me off at my house and pick me up. Brought my car back. More

by edbluemel2
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Recommend Dealer
Yes
Jul 27, 2026

Elmhurst Ford responded

Thank you for sharing your feedback. We’re glad Diego’s shuttle service made the recall appointment effortless. Enjoy your Ford Escape Hybrid and let us know how we can help in the future.

July 24, 2026

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I was really pleased with the service department. Diego was great. Communication was very good. Explained all the necessary repairs clearly. Went above and beyond in dealing with my extended warranty More

by tim.koch0531
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 25, 2026

Elmhurst Ford responded

Thank you for recognizing how well Diego and our service department cared for your Ford Fusion and kept you informed on each repair. We’re glad he went above and beyond in working with your warranty provider and gave clear explanations for all needed repairs. It was our pleasure to coordinate with the truck service department when your vehicle arrived in the wrong place and ensure it reached the auto service area smoothly.

November 16, 2025

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Brought car in 2 weeks ago. Missed the problem. Had to bring it back. xxxxxx. More

by Mike
Service Price Transparency
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Recommend Dealer
No

November 12, 2025

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Diego was very good and finished my car earlier than expected. Also, Rory approached me in the lobby and showed me some other cars which may be a fit. Thanks again More

by AROTH3
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Recommend Dealer
Yes

September 26, 2025

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Polite, courteous, nice atmosphere and very clean. The service writer was attentive and professional. Thank you More

by LSP244
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Baum

September 26, 2025

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Excellent job , great communication and promises kept! I would highly recommend this dealership for sales ans service. More

by FS
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Baum , Tracy Butson, Rich Goodson

August 13, 2025

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This is a great shop. The work is good, honest, and fairly priced. Love the extras like car pick up and drop off. More

by MLPRANGEN
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Miller, Ryan Baum , Alex Salinas

August 10, 2025

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Disappointed in the lack of communication. Vehicle dropped off in the morning for service and never heard from my advisor all day. Late afternoon I texted a couple times and left message. N More

by mls
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Recommend Dealer
No

August 08, 2025

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Employee Rating

Service department always takes care of my truck great staff here definitely my ford store More

by WILSONQUINONES3180
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diego Carrillo, Ryan Miller, Ryan Baum , Alex Salinas

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