

Jessica Montez
Service Advisor
East Hartford Chevrolet
585 Connecticut Boulevard
East Hartford, CT 06108
127 Reviews
Write a Review127 Reviews of Jessica Montez
June 12, 2025
I can't say enough good things about my experience despite my unfavorable outcome with my vehicle. Chuck and staff have been nothing short of absolutely amazing. It's wonderful to come to a clean and despite my unfavorable outcome with my vehicle. Chuck and staff have been nothing short of absolutely amazing. It's wonderful to come to a clean and friendly environment. I must give extra praise to Chuck for always answering my many questions and I really appreciate him always walking me to my vehicle and making sure everything is ok. It's the small things that mean the most! More
Other Employees Tagged: Charles Brocuglio
June 08, 2025
I don’t know who Charles is, but the dealership has always been very fair, especially when it comes to recalls always been very fair, especially when it comes to recalls More
Other Employees Tagged: Charles Brocuglio, Frank Mancini
June 07, 2025
Jessica was great she had wonderful customer service skills we actually had some good laughs! skills we actually had some good laughs! More
Other Employees Tagged: Charles Brocuglio, Frank Mancini
June 03, 2025
The service was noticeably lacking in professionalism, failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, w failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, which contributed to a frustrating experience. Overall, the entire experience was disappointing and did not live up to the expectations I had of Chevrolet. More
Other Employees Tagged: Charles Brocuglio, Frank Mancini , Daniel
June 02, 2025
When I go for an oil change, they treat me like a king. They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people t They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people there are really nice. I will forever bring my vehicle there to be serviced More
Other Employees Tagged: Charles Brocuglio, Frank Mancini
June 02, 2025
Good job solution for my problem is my car. No tube que esperar mucho tiempo. No tube que esperar mucho tiempo. More
Other Employees Tagged: Charles Brocuglio, Frank Mancini
May 31, 2025
Give Jessica Montez a raise, Ive worked with her many times and her knowledge and attitude are impeccable. Minus one star on the dealer side since they didnt vacuum or hose off the truck like they usual times and her knowledge and attitude are impeccable. Minus one star on the dealer side since they didnt vacuum or hose off the truck like they usually do. More
May 29, 2025
Very upset. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. More
Other Employees Tagged: Charles Brocuglio
May 22, 2025
Fast service, responds to each question. Offered a place to do my work while waiting Offered a place to do my work while waiting More
Other Employees Tagged: Charles Brocuglio, Frank Mancini
May 21, 2025
Took a minute to troubleshoot the problem but they got it done happy with the service done happy with the service More
Other Employees Tagged: Charles Brocuglio

