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Frank Mancini

Overview Reviews (225) Inventory (273)

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Frank Mancini

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7

225 Reviews

Overview Reviews (225) Inventory (273)

4.7

225 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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225 Reviews of Frank Mancini

October 04, 2026

Dealership Rating

Employee Rating

Service department always excel in customer service. They're efficient, honest and reliable. Wait time is great. They're efficient, honest and reliable. Wait time is great. More

by npdyer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Brocuglio, Jessica Montez, Joe Bisaillon

October 02, 2026

Dealership Rating

Employee Rating

Absolutely, the best customer service, friendly, cooperative, honest!!!! It’s the only place I go to have my suburban serviced and wouldn’t go anywhere else! cooperative, honest!!!! It’s the only place I go to have my suburban serviced and wouldn’t go anywhere else! More

by theonlyembee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Brocuglio, Jessica Montez, Joe Bisaillon

Oct 02, 2026 -

East Hartford Chevrolet responded

Thank you for the five-star rating and for choosing our service department for your Suburban. Your kind words about our friendly, honest service mean a lot to us.

September 30, 2026

Dealership Rating

Employee Rating

Frank always takes care of my car like it's his own Frank is respectful and helpful is respectful and helpful More

by CHOWE3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Mancini

Sep 30, 2026 -

East Hartford Chevrolet responded

Your praise for Frank’s respectful and attentive approach reflects the dedication our service department brings to every Trailblazer. Knowing you appreciate how he cares for your Trailblazer like it’s his own means a lot to our service department.

September 28, 2026

Dealership Rating

Employee Rating

Excellent service. Staff knows what they are doing. Quick response. Easy and convenient reservation process Staff knows what they are doing. Quick response. Easy and convenient reservation process More

by MYAHCONSTRUCTION

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 28, 2026 -

East Hartford Chevrolet responded

Our team is pleased we could provide prompt, expert service on your Chevrolet 2500. Knowing the reservation process felt straightforward is rewarding.

September 25, 2026

Dealership Rating

Employee Rating

People friendly there know there job right on target clean bathroom and waiting area there need drinking water in the wait room clean bathroom and waiting area there need drinking water in the wait room More

by SHERTOOMLISON111

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Brocuglio, Jessica Montez, Joe Bisaillon

Sep 25, 2026 -

East Hartford Chevrolet responded

Thank you for the five-star rating and for highlighting our service on your Chevrolet Equinox, along with our team's friendliness and clean facilities. Knowing you'd like drinking water in the waiting area is helpful.

August 13, 2026

Dealership Rating

Employee Rating

Met expectations and friendly service Tyler Durbin salesman is excellent also. Would definitely do business whim again salesman is excellent also. Would definitely do business whim again More

by daamatt1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Mancini

Aug 13, 2026 -

East Hartford Chevrolet responded

Knowing that the service on your Chevrolet Silverado 1500 met your expectations and felt welcoming is rewarding. Your praise of our sales team means a lot to us, and we’re glad you’d choose us again.

August 12, 2026

Dealership Rating

Employee Rating

Frank was Polite and Efficient . The service center was very clean and orderly . They called me in a timely mannner The service center was very clean and orderly . They called me in a timely mannner More

by donna22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 12, 2026 -

East Hartford Chevrolet responded

Your note about Frank’s politeness and efficiency reflects how our service department prioritizes respect and professionalism. Hearing that the service center felt clean and orderly and that we reached out to you promptly means a lot to our service team. Thank you for choosing our service department for your Chevrolet Suburban.

July 30, 2026

Dealership Rating

Employee Rating

Communication with Frank was easy, friendly and professional. My wait for this service was not long and cost was as expected. No surprises, I will definitely return for my next service. professional. My wait for this service was not long and cost was as expected. No surprises, I will definitely return for my next service. More

by unstoppabilis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Mancini

Jul 30, 2026 -

East Hartford Chevrolet responded

It’s wonderful to hear that Frank provided friendly and professional communication, and that your wait time and pricing were exactly what you expected. Thank you for trusting us with your Chevrolet. We look forward to welcoming you back for your next service.

July 30, 2026

Dealership Rating

Employee Rating

Poor customer service, I don't like the approach, not happy to help attitude, information not forth coming and unapologetic. happy to help attitude, information not forth coming and unapologetic. More

by Sherylrh5

Verified Customer

Recommend Dealer

Other Employees Tagged: Frank Mancini

July 17, 2026

Dealership Rating

Employee Rating

It's was professional and well run It was a great experience at the dealership Good experience at the dealership Good More

by pete84nyg

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Mancini

Jul 17, 2026 -

East Hartford Chevrolet responded

Thank you for sharing your positive experience. We’re glad the service visit for your Chevrolet Equinox was professional and seamless. Frank and the team appreciate your feedback and look forward to assisting you again.

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