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Charles Brocuglio
Charles Brocuglio at East Hartford Chevrolet

Charles Brocuglio

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
192 Reviews
4.7

192 Reviews

Write a Review

192 Reviews of Charles Brocuglio

October 04, 2026

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Employee Rating

Service department always excel in customer service. They're efficient, honest and reliable. Wait time is great. More

by npdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez, Joe Bisaillon

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October 02, 2026

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Absolutely, the best customer service, friendly, cooperative, honest!!!! It’s the only place I go to have my suburban serviced and wouldn’t go anywhere else! More

by theonlyembee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez, Joe Bisaillon

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Oct 02, 2026

East Hartford Chevrolet responded

Thank you for the five-star rating and for choosing our service department for your Suburban. Your kind words about our friendly, honest service mean a lot to us.

September 25, 2026

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Employee Rating

People friendly there know there job right on target clean bathroom and waiting area there need drinking water in the wait room More

by SHERTOOMLISON111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez, Joe Bisaillon

Print
Sep 25, 2026

East Hartford Chevrolet responded

Thank you for the five-star rating and for highlighting our service on your Chevrolet Equinox, along with our team's friendliness and clean facilities. Knowing you'd like drinking water in the waiting area is helpful.

September 18, 2026

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Employee Rating

Easy to schedule service appointment. Service person was very knowledgeable, pleasant and didn’t waste any time More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2026

East Hartford Chevrolet responded

We're glad scheduling the service appointment for your Equinox was seamless. Knowing you found our service person knowledgeable and efficient is rewarding.

September 17, 2026

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Employee Rating

Chuck was great to work with but I had cooling system flushed and needed to add 1/2 gal. Of coolant the next day. More

by ronald.landry60
Recommend Dealer
No

Other Employees Tagged: Charles Brocuglio

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Oct 01, 2026

East Hartford Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 15, 2026

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Employee Rating

Jessica is AMAZING! Super friendly and helpful and real. Very attentive to my needs. Not afraid to be honest with the needs of my car! She gets things done! More

by theonlyembee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez, Joe Bisaillon

Print
Jul 15, 2026

East Hartford Chevrolet responded

It’s great to hear Jessica provided friendly, honest service for your Chevrolet Suburban. We appreciate you recognizing her attentiveness and look forward to helping with your vehicle again.

July 15, 2026

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Employee Rating

They were great everytime I go there they always shoot it to me straight and always tell me what's the best way to handle my issue More

by acarducci31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez, Joe Bisaillon

Print
Jul 15, 2026

East Hartford Chevrolet responded

Thank you for trusting us with your Chevrolet Trailblazer. We’re glad our team can always give you clear advice on the best way to handle any issue.

June 23, 2026

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Employee Rating

Smooth experience. Friendly and professional staff. Will be back. Had my interests in mind, took care of me. More

by eric.scott.roy
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 24, 2026

East Hartford Chevrolet responded

Thank you for sharing your experience with your Chevrolet Silverado 1500. We’re pleased our team delivered smooth, professional service while keeping your interests in mind. We appreciate your trust and look forward to assisting you again.

June 22, 2026

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Employee Rating

They were able to accommodate me with no scheduled appointment less than an hour before closing time. More

by NNJACKSON1
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 22, 2026

East Hartford Chevrolet responded

It’s great to hear we could fit your Chevrolet Silverado 1500 in on short notice so close to closing time. Thank you for choosing us for your service, and we look forward to helping again.

June 20, 2026

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Employee Rating

The time wait was not long , the experience was good Chuck was awesome letting me know what needs to be done. He was knowledgeable, professional and friendly. More

by Bibsie_angie
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

Print
Jun 21, 2026

East Hartford Chevrolet responded

Thank you for sharing your positive experience. We’re pleased the wait was brief and that Charles provided clear, professional guidance. We’re glad to have taken care of your Chevrolet Blazer and look forward to serving you again.

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