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Charles Brocuglio
Charles Brocuglio at East Hartford Chevrolet

Charles Brocuglio

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
186 Reviews
4.7

186 Reviews

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186 Reviews of Charles Brocuglio

June 25, 2026

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Employee Rating

Quick and painless! I will consider them again if pricing is fair and reasonable Thank you ?? More

by Rveneziano76
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 25, 2026

East Hartford Chevrolet responded

We’re glad to hear your Chevrolet service was quick and painless. Thank you for sharing your thoughts on pricing and we hope to see you again soon.

June 23, 2026

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Smooth experience. Friendly and professional staff. Will be back. Had my interests in mind, took care of me. More

by eric.scott.roy
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 24, 2026

East Hartford Chevrolet responded

Thank you for sharing your experience with your Chevrolet Silverado 1500. We’re pleased our team delivered smooth, professional service while keeping your interests in mind. We appreciate your trust and look forward to assisting you again.

June 22, 2026

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They were able to accommodate me with no scheduled appointment less than an hour before closing time. More

by NNJACKSON1
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 22, 2026

East Hartford Chevrolet responded

It’s great to hear we could fit your Chevrolet Silverado 1500 in on short notice so close to closing time. Thank you for choosing us for your service, and we look forward to helping again.

June 20, 2026

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The time wait was not long , the experience was good Chuck was awesome letting me know what needs to be done. He was knowledgeable, professional and friendly. More

by Bibsie_angie
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 21, 2026

East Hartford Chevrolet responded

Thank you for sharing your positive experience. We’re pleased the wait was brief and that Charles provided clear, professional guidance. We’re glad to have taken care of your Chevrolet Blazer and look forward to serving you again.

June 19, 2026

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Charles is great, awesome service all the time. Everyone is always helpful and pleasant to talk to. Great team at Chevy More

by lynn_weis2001
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 19, 2026

East Hartford Chevrolet responded

Thank you for highlighting Charles and our service team after your Chevrolet Trax service visit. We’re thrilled to know your experience was consistently helpful and pleasant. We look forward to assisting you again.

June 18, 2026

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Awesome Charles was funny, it was refreshing to have such a great customer experience Will do More

by JASLEYJOSEPH
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 18, 2026

East Hartford Chevrolet responded

We are delighted Charles made your Chevrolet Equinox service experience enjoyable. Thank you!

June 18, 2026

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Very efficient, quick and fair prices Would definitely use the services again And buy from them More

by matthew_hasson
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 18, 2026

East Hartford Chevrolet responded

We appreciate you highlighting our efficient service and fair pricing on your Chevrolet Traverse. It’s great to know the quick turnaround met your expectations and you’d return for service. We look forward to helping with your next visit.

June 17, 2026

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A painless event, kept well informed of the progress, in a friendly manner. I will go back to that dealership for future service. More

by Rveneziano76
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 17, 2026

East Hartford Chevrolet responded

We’re glad the service on your Chevrolet Corvette was effortless and kept you informed in a friendly way. We appreciate your trust and look forward to assisting you with any future service needs.

June 16, 2026

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Charles was extremely understanding and courteous in a stressful transaction. My bank was refusing to allow me to use my card to pay for repair services in total. I had to stretch out the payments to avoi More

by macylkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2026

East Hartford Chevrolet responded

Thank you for highlighting Charles’s patience while you arranged staggered payments for your Chevrolet Bolt EV repair. We know bank limits can complicate things and are glad he supported you through the process. We’re glad you trusted us with your service needs.

June 16, 2026

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The service department is awesome! Chuck is very good in taking care of my car repairs More

by RICH.GRYCZ
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 16, 2026

East Hartford Chevrolet responded

It’s wonderful to hear how well Charles took care of your Chevrolet Traverse. Thank you for recognizing our service department. If there’s anything else you need, please let us know.

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