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Jessica Montez
Jessica Montez at East Hartford Chevrolet

Jessica Montez

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.6
208 Reviews
4.6

208 Reviews

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208 Reviews of Jessica Montez

March 11, 2026

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Employee Rating

Great Service , was able to get in and have an oil change with no appointment. More

by nwheeler1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Mar 11, 2026

East Hartford Chevrolet responded

We appreciate the five-star rating. We’re glad we could fit in your Jeep Compass for an oil change without an appointment. Feel free to stop by next time your vehicle needs service.

March 10, 2026

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Employee Rating

I always feel comfortable going to this dealership. Jessica makes the environment very inviting and the process easy. More

by MARIE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Mar 10, 2026

East Hartford Chevrolet responded

We’re glad to hear that Jessica and our team made you feel comfortable and kept your Chevrolet Traverse service straightforward. Thank you for the five-star review and for trusting us with your vehicle.

March 06, 2026

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Employee Rating

Great service and all employees are personable. Quick service and also offered me transport to and from work! More

by GIBSONRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Mar 06, 2026

East Hartford Chevrolet responded

Thank you for highlighting how personable our staff was during your visit. We’re glad we could complete your GMC Sierra 1500 service promptly and arrange transportation that fit your work schedule. We look forward to assisting you again.

March 05, 2026

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Employee Rating

Her attention to detail and ability to explain to me what was needed, and what was a higher priority than others was very helpful More

by Gary.M121277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2026

East Hartford Chevrolet responded

We’re glad Jessica’s attention to detail and clear explanations helped you prioritize the service needs of your Chevrolet Volt. Thanks for entrusting our team with your Volt maintenance.

March 02, 2026

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Employee Rating

Always extremely happy with the service we receive from East Hartford Chevrolet. Jessica and the service department are outstanding. More

by LAINEYMCGOWAN
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Mar 03, 2026

East Hartford Chevrolet responded

We’re thrilled to know you’re consistently pleased with the maintenance support for your GMC Sierra 1500. Jessica and our team appreciate your kind words, and we look forward to assisting you again.

February 25, 2026

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Employee Rating

I don’t trust them because unauthorized charges which is I didn’t authorized they don’t know how to talk with peoples More

by Mohawais786
Recommend Dealer
No

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Mar 01, 2026

East Hartford Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please reach out to Chris Salvador at chriss@easthartfordchevy.com. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 20, 2026

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Employee Rating

Parts and Service departments were as bad as I have ever dealt with. Rude, unhelpful, inconvenient methods, unapologetic. More

by Billh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Brocuglio, Frank Mancini

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Feb 23, 2026

East Hartford Chevrolet responded

Thank you, Bill, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send Chris Salvador at chriss@easthartfordchevy.com a message, so that he can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 13, 2026

Dealership Rating
Employee Rating

She's always kind and very informative Prompt. One time. Pleasant. She always goes outta the way to explain to me More

by meagandegray
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Feb 13, 2026

East Hartford Chevrolet responded

Thank you for sharing your experience with Jessica. We’re thrilled that her kindness and clear explanations made your visit pleasant. We appreciate you bringing your Chevrolet Trax to our service team.

February 05, 2026

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Employee Rating

Jessica is out of this world. So knowledgeable so kind and personable. And professional. She goes the extra mile. More

by blue82896
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Feb 05, 2026

East Hartford Chevrolet responded

Thank you for highlighting Jessica’s exceptional service on your Chevrolet. It’s wonderful to hear her expertise, kindness, and professionalism made your visit so positive. We appreciate you trusting us and look forward to assisting you again.

February 04, 2026

Dealership Rating
Employee Rating

A great team of service experts! Jessica delivered outstanding service, professional communication, quick turnaround and my car is running great! More

by LAINEYMCGOWAN
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Feb 04, 2026

East Hartford Chevrolet responded

Thank you for recognizing Jessica and our service experts team. We’re glad the professional communication and quick turnaround left your Chevrolet Tahoe running smoothly. We appreciate your five-star rating and kind words.

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