Jessica Montez

They were amazing ! Helped out in every way possible down to the payment . Especially helpful dealing with the warranty and getting the truck right through the third par Helped out in every way possible down to the payment . Especially helpful dealing with the warranty and getting the truck right through the third party extended warranty. Jessica Montez especially went above and beyond to make sure I was treated respectfully and fairly when they tried to give me a hard time . I wouldn’t recommend any other Chevy dealer then East Hartford Chevy and plan to buy my next truck from them after my experience here . Not to mention a week before they did my sisters Tahoe transmission under warranty in less then a week turn around and treated her just as well! More

by tcoffey09 Verified Customer Verified Customer

Report | Print

I can't say enough good things about my experience despite my unfavorable outcome with my vehicle. Chuck and staff have been nothing short of absolutely amazing. It's wonderful to come to a clean and despite my unfavorable outcome with my vehicle. Chuck and staff have been nothing short of absolutely amazing. It's wonderful to come to a clean and friendly environment. I must give extra praise to Chuck for always answering my many questions and I really appreciate him always walking me to my vehicle and making sure everything is ok. It's the small things that mean the most! More

by babymoni1728 Verified Customer Verified Customer

Report | Print

I don’t know who Charles is, but the dealership has always been very fair, especially when it comes to recalls always been very fair, especially when it comes to recalls More

by donnalessig Verified Customer Verified Customer

Report | Print

Jessica was great she had wonderful customer service skills we actually had some good laughs! skills we actually had some good laughs! More

by DUTTON672 Verified Customer Verified Customer

Report | Print

The service was noticeably lacking in professionalism, failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, w failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, which contributed to a frustrating experience. Overall, the entire experience was disappointing and did not live up to the expectations I had of Chevrolet. More

Report | Print

When I go for an oil change, they treat me like a king. They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people t They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people there are really nice. I will forever bring my vehicle there to be serviced More

by boxxcuttern Verified Customer Verified Customer

Report | Print

Good job solution for my problem is my car. No tube que esperar mucho tiempo. No tube que esperar mucho tiempo. More

by MOISESMORALE58 Verified Customer Verified Customer

Report | Print

Give Jessica Montez a raise, Ive worked with her many times and her knowledge and attitude are impeccable. Minus one star on the dealer side since they didnt vacuum or hose off the truck like they usual times and her knowledge and attitude are impeccable. Minus one star on the dealer side since they didnt vacuum or hose off the truck like they usually do. More

by Theynine Verified Customer Verified Customer

Report | Print

Very upset. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. More

by Jd Verified Customer Verified Customer

Report | Print

Fast service, responds to each question. Offered a place to do my work while waiting Offered a place to do my work while waiting More

by Mimas love Verified Customer Verified Customer

Report | Print