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Jessica Montez
Jessica Montez at East Hartford Chevrolet

Jessica Montez | Page 4

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.8
339 Reviews
4.8

339 Reviews

Write a Review

339 Reviews of Jessica Montez

August 30, 2026

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Employee Rating

Excellent service especially from Jessica. She was courteous and considerate. The time was reasonable. I would recommend the services More

by PATERNOSTROPHIL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2026

East Hartford Chevrolet responded

Knowing that you found Jessica courteous and considerate means a lot to our service team. We’re glad the service on your Chevrolet Equinox felt timely, and we appreciate your recommendation.

August 28, 2026

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Employee Rating

Untrustworthy and scammers Fleecing of the customer very dishonest practices I have a terminated using my GM credit card and will never buy another GM product. More

by BOBRUSH800
Recommend Dealer
No

Other Employees Tagged: Jessica Montez

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Sep 03, 2026

East Hartford Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Sep 03, 2026

BOBRUSH800 responded

They know exactly what was done it was unethical. Slipping in window, etching and not telling the customer about it and only sending me the paperwork after I questioned it. When I called the company about the window etching they said absolutely should be visible. When I questioned East Hartford Chevrolet about it they told me it was only seen under UV light. I also told them sales associate I didn’t want the appearance package and they added it in taking my check before they showed me the paperwork. Vehicle still had sticker residue on painted surfaces so it was never cleaned off. overcharge on the registration and when I questioned it, they sent me a check back but not corrected paperwork. Telling me I could come pick up my registration three days later and when I got there, they didn’t have it only to drive home and have them email it to me. East Hartford Chevrolet was very aware of this through a email and sales associate knew I was not happy again only sending me refund of registration overcharge.

August 22, 2026

Dealership Rating
Employee Rating

Jessica always gets me in and out quickly with no issues. I have never had any problems with this dealership More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2026

East Hartford Chevrolet responded

Your note about Jessica getting you in and out quickly with no issues highlights our service department’s commitment to efficiency. Knowing you’ve never had any problems with our dealership means a lot to us. Thank you for trusting us with service on your GMC Sierra 2500.

August 19, 2026

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Employee Rating

I paid $250 to have the windows cleaned, as the issue of rattling remains. Cleaning the windows was the GM position and it is not a solution. Very disappointing as i see the issue as a design flaw. More

by Jndmrphy
Recommend Dealer
No

Other Employees Tagged: Jessica Montez

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Aug 23, 2026

East Hartford Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 14, 2026

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Employee Rating

Friendly, extremely helpful, easy to work with, professional in the best way Caring, responsive, great More

by Suzanne1360
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Aug 14, 2026

East Hartford Chevrolet responded

Thank you for the five-star rating and for praising our service team’s friendliness and professionalism. Knowing you found us caring, responsive, and easy to work with means a great deal to our service department.

August 13, 2026

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Employee Rating

It was quick and easy, everything was explained to us thoroughly and Jessica was very knowledgeable and kind More

by Meghanbakes2001
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Aug 17, 2026

East Hartford Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at East Hartford Chevrolet are glad to have you as a customer.

August 10, 2026

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Employee Rating

Great service got me right in! Friendly and extremely professional. Highly Recommend to everyone I talk to! More

by humes_matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2026

East Hartford Chevrolet responded

Our service team was glad to get you in quickly for service on your Silverado 1500. It’s rewarding to know you found our approach welcoming and professional. Hearing that you’re recommending us to others means a lot to our service department.

August 09, 2026

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Employee Rating

The young lady who was the in service department was very professional and kind and answered all my questions More

by RICHMANT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2026

East Hartford Chevrolet responded

Your praise of Jessica’s professionalism and kindness during the service on your Chevrolet Silverado 1500 highlights exactly the level of care we strive for. Your kind words mean a lot to our service team.

August 08, 2026

Dealership Rating
Employee Rating

Love it! So good dealing with my truck and fixing it! Very good with explaining and letting you know what needs to get done. More

by DALENELORRIE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Aug 09, 2026

East Hartford Chevrolet responded

Knowing that our explanations of what needed to be done and our work on your Chevrolet Silverado 1500 met your expectations is rewarding. Your kind words and five-star rating mean a lot to our service department.

July 30, 2026

Dealership Rating
Employee Rating

Easy and quick. Friendly and informative Jessica Montez is phenomenal give her more money please More

by MORRIS.R.MAXWELL
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

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Jul 30, 2026

East Hartford Chevrolet responded

Thanks for the fantastic rating. We’re delighted your service visit was easy and quick and that Jessica’s friendly, informative help made a difference. We appreciate you choosing Chevrolet.

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