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Jessica Montez

Overview Reviews (290) Inventory (223)

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Jessica Montez

Jessica Montez | Page 3

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7

290 Reviews

Overview Reviews (290) Inventory (223)

4.7

290 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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290 Reviews of Jessica Montez

June 19, 2026

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Employee Rating

Interacting with Jessica definitely deserves a higher rating than 5. Always smiling, and very helpful, always LISTENS TO THE CUSTOMER. rating than 5. Always smiling, and very helpful, always LISTENS TO THE CUSTOMER. More

by Jmcourneen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 21, 2026 -

East Hartford Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 19, 2026 -

Jmcourneen responded

Hire more like her. The other tech at the service desk is equally as good as Jessica, so its easy to work with either of them. Please fix the AC in the drive thru area, Fans dont cut it..

June 19, 2026

Dealership Rating

Employee Rating

Jessica is the best service advisor she explains everything and is super pleasant It's great everything and is super pleasant It's great More

by LSCHAMPAGNE61

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 19, 2026 -

East Hartford Chevrolet responded

Hearing that Jessica provided clear explanations and a welcoming atmosphere for your Cadillac service brightens our day. Thank you for the great rating and we look forward to assisting you again.

June 18, 2026

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Employee Rating

They were very pleasant advisors Jessica was awesome, very knowledgeable in all areas handling my situation! very knowledgeable in all areas handling my situation! More

by MBGRATE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 18, 2026 -

East Hartford Chevrolet responded

Thank you for sharing your experience. We’re glad Jessica and our service advisors made you feel comfortable and addressed your needs on your GMC Sierra 1500. If there’s anything more we can do, just let us know.

June 18, 2026

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Employee Rating

Jessica is amazing, she's communicative, understanding and so accommodating. Vehicle repairs are never fun, but if I have to have it repaired, I'll only bring it here because of her. and so accommodating. Vehicle repairs are never fun, but if I have to have it repaired, I'll only bring it here because of her. More

by HEYAIMEECARRINGTON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 18, 2026 -

East Hartford Chevrolet responded

Thanks for the five-star review and for recognizing Jessica’s communicative and accommodating approach. We’re glad she helped make servicing your Chevrolet feel straightforward. We look forward to assisting you again.

June 14, 2026

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Employee Rating

Quick and easy checkin and checkout. No issues. They did job requested with no hassle or pressure to do any unnecessary additional work that wasn't needed at that time. No issues. They did job requested with no hassle or pressure to do any unnecessary additional work that wasn't needed at that time. More

by ak9ak

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 15, 2026 -

East Hartford Chevrolet responded

We’re pleased to hear the service process for your Chevrolet Equinox was smooth and straightforward. Jessica and our service team appreciate that you found the check in and check out efficient and hassle free. Thank you for entrusting us with your Equinox.

June 14, 2026

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Employee Rating

It was great She was very informative, provided answers with confidence She was great all around with confidence She was great all around More

by EULISES1988

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 14, 2026 -

East Hartford Chevrolet responded

We’re thrilled to hear that Jessica provided confident and informative answers during your Chevrolet Silverado 1500 service. Your kind words about her support are greatly appreciated. We look forward to assisting you again.

June 13, 2026

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Employee Rating

Good ? ? Overall I'm satisfied that only thing that I don't like is that they didn't washed the car like everywhere else ? Overall I'm satisfied that only thing that I don't like is that they didn't washed the car like everywhere else More

by mmosmanovic2997

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 13, 2026 -

East Hartford Chevrolet responded

Thank you for the five-star review and for trusting us with your Chevrolet Traverse service. We’re pleased that most of your experience met your expectations and apologize for not providing a thorough wash. Your input helps us improve our service procedures.

June 13, 2026

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Employee Rating

Excellent customer service, great team! Jessica is the best! My favorite Chevy dealer around! Excellent job! Jessica is the best! My favorite Chevy dealer around! Excellent job! More

by Camarogrl12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 13, 2026 -

East Hartford Chevrolet responded

Thank you for recognizing our team’s commitment to outstanding service and for highlighting Jessica’s efforts. We’re honored to be your favorite Chevy service center and glad your Camaro received excellent care.

June 13, 2026

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Employee Rating

Jess was super professional and personable. Exceeded all expectations Thank you for being awesome Jess Exceeded all expectations Thank you for being awesome Jess More

by yankeehusker

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 13, 2026 -

East Hartford Chevrolet responded

We’re delighted Jessica provided such professional and personable service on your Chevrolet Tahoe and went beyond your expectations. Thank you for your kind feedback. We look forward to helping you again.

June 12, 2026

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Employee Rating

Quick and efficient The check in was smooth. Jessica told me the issue with my truck and what the cost would be. I let her know that I had the extended warranty. She came back with the cost redu Jessica told me the issue with my truck and what the cost would be. I let her know that I had the extended warranty. She came back with the cost reduced from $786 down to $100. More

by Dvdouellette

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

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Jun 12, 2026 -

East Hartford Chevrolet responded

It’s fantastic that Jessica made your Silverado 1500 check-in so smooth and clearly explained the repair. We’re glad your extended warranty brought the cost down to just $100. Thank you for choosing Chevrolet for your truck’s service.

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