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Jessica Montez

Overview Reviews (339) Inventory (264)

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Jessica Montez

Jessica Montez | Page 7

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.8

339 Reviews

Overview Reviews (339) Inventory (264)

4.8

339 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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339 Reviews of Jessica Montez

June 25, 2026

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Employee Rating

I was told I needed a new battery, and now my car has a rough start again. I just paid over five hundred to get the rough start to stop and now it happened again. rough start again. I just paid over five hundred to get the rough start to stop and now it happened again. More

by Jencarrillo231990

Verified Customer

Recommend Dealer

Other Employees Tagged: Jessica Montez

Jun 28, 2026 -

East Hartford Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 24, 2026

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Employee Rating

The service department was clean people was friendly. Fast service. Price not so much friendly. Fast service. Price not so much friendly. More

by Hi there

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 26, 2026 -

East Hartford Chevrolet responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at East Hartford Chevrolet.

June 24, 2026

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Employee Rating

I have only had the best of experiences working with Jessica Montez, her and her crew are nothing short of the best out there. Jessica Montez, her and her crew are nothing short of the best out there. More

by JSimmons

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

Jun 24, 2026 -

East Hartford Chevrolet responded

It’s fantastic to know that Jessica and her crew provided such outstanding service. We’ll be sure they see your compliments and understand how much you appreciate their efforts. We look forward to working with you again.

June 24, 2026

Dealership Rating

Employee Rating

by JSimmons

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

Jun 24, 2026 -

East Hartford Chevrolet responded

Thank you for highlighting Jessica and her crew. We’re thrilled that your Subaru service experience was outstanding thanks to their dedicated work.

June 23, 2026

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Employee Rating

Dismissive, rude, argumentative. Told me to go to another dealer if I wasn't happy. Wouldn't listen to Michelin and GM service advisories Told me to go to another dealer if I wasn't happy. Wouldn't listen to Michelin and GM service advisories More

by paulycicero

Verified Customer

Recommend Dealer

Other Employees Tagged: Jessica Montez

Jun 27, 2026 -

East Hartford Chevrolet responded

Thank you for providing this feedback, Paul, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 21, 2026

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Employee Rating

Best customer service experience I have ever had Jessica was very knowledgeable and pleasant. Thanks was very knowledgeable and pleasant. Thanks More

by Crosbyca90

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

Jun 21, 2026 -

East Hartford Chevrolet responded

It’s wonderful to hear Jessica’s knowledgeable and pleasant assistance made your visit stand out. Thank you for trusting us with your Chevrolet Cruze service. Your kind words encourage our team.

June 20, 2026

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Employee Rating

Everyone was great perfect service would go back again . Thank u very much for your service Thank u very much for your service More

by djdaddabbo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 21, 2026 -

East Hartford Chevrolet responded

We’re delighted that our team provided perfect service for your Chevrolet Colorado. Jessica will be thrilled by your kind words. We look forward to welcoming you back.

June 19, 2026

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Employee Rating

Professional, kind, knowledgeable and pleasant! She was excellent, tremendous customer service and made a connection, it made me trust her She was excellent, tremendous customer service and made a connection, it made me trust her More

by jose.mori34

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

Jun 19, 2026 -

East Hartford Chevrolet responded

Thank you for sharing your experience with Jessica. We’re delighted her professional, kind, and knowledgeable approach earned your trust during your GMC Acadia service. Please reach out anytime you need assistance.

June 19, 2026

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Employee Rating

I was yelled at and spoke to very rudely for questioning the price of the service, she actually threatened to raise the price if I didn't shut up the price of the service, she actually threatened to raise the price if I didn't shut up More

by unclered1.dj

Verified Customer

Recommend Dealer

Other Employees Tagged: Jessica Montez

June 19, 2026

Dealership Rating

Employee Rating

Interacting with Jessica definitely deserves a higher rating than 5. Always smiling, and very helpful, always LISTENS TO THE CUSTOMER. rating than 5. Always smiling, and very helpful, always LISTENS TO THE CUSTOMER. More

by Jmcourneen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Montez

Jun 21, 2026 -

East Hartford Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 19, 2026 -

Jmcourneen responded

Hire more like her. The other tech at the service desk is equally as good as Jessica, so its easy to work with either of them. Please fix the AC in the drive thru area, Fans dont cut it..

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