Jessy Lloyd

Vallejo Hyundai responded

Hey Johnnie, I really appreciated your patience and understanding through the whole process. I'm glad we were able to come to a satisfying resolution regarding your car. We'll be looking forward to seeing you for your maintenance. Please feel free to reach out to me if any issues come up in the future. Thanks, Jessy Lloyd Service Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for choosing us to help with your maintenance needs! We strive to provide top tier service to our customers and appreciate hearing back from our satisfied customers. We look forward to seeing you at your next visit! Best regards, Jessy Lloyd Service Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for your feedback. You are absolutely right that the small details matter, especially when your vehicle is in our care. The seat position and oil service reminder should have been addressed before the vehicle was returned to you. We apologize for the oversight and would appreciate the opportunity to correct it for you. Please contact us at your convenience so we can make sure the service reminder is properly reset and address any other concerns from your visit. We value your business and appreciate you bringing this to our attention. Aiman Saleh General Manager – Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Makenna, for the wonderful review! We’re glad to hear our service team provided efficient, attentive care and kept you well informed throughout your visit. Making sure our customers feel valued and confident in the service they receive is very important to us. We truly appreciate your business and look forward to assisting you again in the future! Aiman Saleh General Manager – Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the great review and for recommending Vallejo Hyundai. We’re glad our team provided clear communication, prompt service, and helpful answers throughout your visit. Making the process easy to understand and ensuring our customers feel comfortable and well informed are priorities for us. We truly appreciate your business and your recommendation, and we look forward to assisting you again in the future. Aiman Saleh General Manager – Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the excellent review and for your confidence in Vallejo Hyundai. We’re proud to hear that our entire team delivered the professional, high-level service we strive to provide every day. Creating a consistent experience across every department is extremely important to us, and feedback like this means a great deal to our staff. We truly appreciate your business and look forward to continuing to take great care of you in the future. Aiman Saleh General Manager – Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your experience and for choosing Vallejo Hyundai. We’re pleased to hear that our team made you feel well taken care of throughout your purchase and provided the friendly, knowledgeable, and accommodating service we strive for. It’s especially important to us that our customers feel comfortable with both the vehicle and the deal they receive. We truly appreciate your business and look forward to assisting you again in the future. Aiman Saleh General Manager – Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the excellent review. We’re pleased our service team provided friendly, respectful, and knowledgeable assistance while completing your vehicle on schedule. We appreciate your continued trust in Vallejo Hyundai and look forward to serving you again. Aiman Saleh General Manager – Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Samuel, for your honest feedback. We’re glad our team was friendly and helpful, but we apologize that the appraisal was not provided as promised. Please contact our management team so we can follow up, address your pricing concerns, and ensure you receive the information you were expecting. Aiman Saleh General Manager – Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your experience with the Vallejo Hyundai service department. We are glad our team member was knowledgeable, kind, and able to complete the software update and vehicle inspection during your visit. We appreciate your four-star rating and your trust in our team. We will continue working to make every service experience as clear, efficient, and comfortable as possible, and we look forward to assisting you again in the future. Aiman Saleh General Manager – Vallejo Hyundai