LOVE this dealership, had a great experience purchasing a
new car and trading in my car. Never felt pressured or overwhelmed. Sandra and Steve were amazing!!
It can be intimidating and overwhelming for an
new car and trading in my car. Never felt pressured or overwhelmed. Sandra and Steve were amazing!!
It can be intimidating and overwhelming for an elderly woman to purchase a car on her own, but they made it easy, transparent and a fun experience. thank you Sandra for the help with setting up my Apple Play and answering my questions. Could not be happier
More
by claudia.tata
Verified Customer
Verified Customer
Jul 16, 2026 -
Vallejo Hyundai responded
Claudia, thank you for sharing such a thoughtful review of your experience at Vallejo Hyundai. We are delighted to hear that Sandra and Steve made both your new vehicle purchase and trade-in comfortable, transparent, and enjoyable from beginning to end.
Purchasing a car on your own can feel intimidating, and our team understands how important it is to provide clear information, genuine patience, and a pressure-free environment. We are especially pleased that Sandra and Steve helped you feel confident throughout the process and made what could have been an overwhelming experience feel easy and even fun.
It is also wonderful to know that Sandra took the extra time to help set up Apple CarPlay and answer your questions before you left. Those details are important because we want every customer to feel fully comfortable using the technology and features in their new Hyundai.
We sincerely appreciate your trust, your business, and your enthusiastic support of our dealership. Congratulations on your new car, Claudia. Everyone at Vallejo Hyundai wishes you many enjoyable and safe miles ahead, and we look forward to assisting you whenever you need us.
Aiman Saleh
General Manager – Vallejo Hyundai
Sandra was extremely friendly, knowledgeable, and helpful
throughout the test drive and while reviewing the car. However, my experience with Yanni was quite different. I asked about the maintenance costs and
throughout the test drive and while reviewing the car. However, my experience with Yanni was quite different. I asked about the maintenance costs and the warranty packages, but he wasn't able to explain the details or clarify the additional packages included in the final price. It felt like they were least interested to help or answer any questions.
I also noticed that the online advertised price was $500 lower than the price I was quoted at the dealership. While I didn't explicitly ask them to compare it with the online listing, I expected the dealership to proactively ensure the quoted price matched the advertised price when presenting the final numbers. The fact that this discrepancy was never addressed was another red flag for me.
I visited the dealership with the full intention of purchasing the car, but the lack of transparency around pricing, warranty options, and additional charges made me lose confidence in the buying process. Overall, I didn't feel adequately supported or informed, which ultimately affected my decision to move forward.
More
by Rakshith
Jul 08, 2026 -
Vallejo Hyundai responded
Rakxxxxh, thank you for taking the time to share your feedback. I’m happy to hear Sandra was friendly, knowledgeable, and helpful during the test drive and vehicle review, but I’m disappointed to hear the rest of your visit did not reflect the level of service and transparency we expect at Vallejo Hyundai.
You should have received clear answers regarding maintenance costs, warranty options, additional packages, and the final pricing before making any decision. I also understand your concern regarding the online advertised price being different from the quote presented in-store. That should have been reviewed and explained clearly during the pricing process.
We take this feedback seriously and will be addressing it with our team to make sure our guests are fully informed and supported throughout the purchase process. I apologize that we did not earn your confidence during your visit and would welcome the opportunity to personally review the details with you.
Aiman Saleh, General Manager – Vallejo Hyundai
Employees that help me were knowledgeable but most
important very respectful I will not hesitate to do business whit then again
important very respectful I will not hesitate to do business whit then again
More
by anselmocub59
Verified Customer
Verified Customer
Jul 03, 2026 -
Vallejo Hyundai responded
Thank you for sharing your experience! We’re very glad to hear that our team provided the level of knowledge and respect you deserve. That is exactly the kind of experience we want every guest to have when visiting Vallejo Hyundai.
Whether someone is here to purchase a vehicle, explore Hyundai models, or return for service, our goal is to make every interaction professional, helpful, and comfortable. It means a lot to know that you would feel confident doing business with us again.
Thank you again for choosing Vallejo Hyundai. We appreciate your trust and look forward to taking great care of you in the future!
Aiman Saleh
General Manager
Vallejo Hyundai
Wonderful experience.
Cruz was great showing us the vehicles while we were deciding. Sandra was extrememly friendly and helpful during the purchase process. Fadi was great
Cruz was great showing us the vehicles while we were deciding. Sandra was extrememly friendly and helpful during the purchase process. Fadi was great at helping us get the best rate and worked with us on the loan parameters we wanted. The whole thing was easy and comfortable.
More
by gcasper99
Verified Customer
Verified Customer
Jul 02, 2026 -
Vallejo Hyundai responded
Thank you for sharing your experience! We’re thrilled to hear Cruz, Sandra, and Fadi all helped make your visit easy, comfortable, and enjoyable from start to finish. Choosing the right vehicle and completing the purchase process should feel smooth, and it’s great to know our team delivered that for you. We truly appreciate your kind words and your trust in Vallejo Hyundai.
Aiman Saleh
General Manager
Vallejo Hyundai
Diana and Cruz were amazing help.
They set up an apt for me to test drive car and explained everything clearly. The transaction was smooth and I am very happy with purchase!
They set up an apt for me to test drive car and explained everything clearly. The transaction was smooth and I am very happy with purchase!
More
by gm
Verified Customer
Verified Customer
Jun 22, 2026 -
Vallejo Hyundai responded
Thank you for the wonderful review! We’re glad Diana and Cruz were able to help with the appointment, test drive, and make everything clear along the way. It’s great to hear the transaction went smoothly and that you’re happy with your purchase. We truly appreciate your business and choosing Vallejo Hyundai.
Aiman Saleh
General Manager – Vallejo Hyundai
Sandra, Mike and Fadi were all fantastic!
Very helpful, catering to my needs, and respectful of ky time. They helped to find a deal that made sense for me and my family.
Very helpful, catering to my needs, and respectful of ky time. They helped to find a deal that made sense for me and my family.
More
by tyleraubry
Verified Customer
Verified Customer
Jun 22, 2026 -
Vallejo Hyundai responded
Thank you, Tyler, for the wonderful review! We’re glad to hear Sandra, Mike, and Fadi took great care of you and respected your time throughout the process. Finding the right deal for you and your family is exactly what we strive for. We truly appreciate your business and hope you enjoy your new vehicle.
Aiman Saleh
General Manager – Vallejo Hyundai
Everyone at this dealership were amazing.
Fady, Gabe went above and beyond to help my parents lease their new car. It was one of the easiest car shoppings of our life :-) Thank you!
Fady, Gabe went above and beyond to help my parents lease their new car. It was one of the easiest car shoppings of our life :-) Thank you!
More
by farrokh_n30
Verified Customer
Verified Customer
Jun 13, 2026 -
Vallejo Hyundai responded
Thank you, Farrokh, for the great review! We’re so happy to hear Fadi and Gabe went above and beyond to help your parents with their new lease. Making the process easy and comfortable for your family means a lot to us. We truly appreciate you choosing Vallejo Hyundai and hope your parents enjoy their new car!
Aiman Saleh
General Manager – Vallejo Hyundai
Excellent customer service, no high pressure sales
tactics. Very satisfied with my purchase. Than you.
tactics. Very satisfied with my purchase. Than you.
More
by Patrik K
Jun 13, 2026 -
Vallejo Hyundai responded
Thank you, Patrik, for the excellent review! We’re glad to hear you felt comfortable throughout the process and that our team provided a pressure-free experience. Your satisfaction means a lot to us, and we truly appreciate you choosing Vallejo Hyundai. Congratulations on your purchase!
Aiman Saleh
General Manager – Vallejo Hyundai
Easy to work with, terms were tailored around my specific
situation. Great working with everyone! Diana is Da Best!!! Thank you Vallejo Hyundai
situation. Great working with everyone! Diana is Da Best!!! Thank you Vallejo Hyundai
More
by BigRaiderBear
Verified Customer
Verified Customer
Jun 11, 2026 -
Vallejo Hyundai responded
Thank you, BigRaiderBear, for the great review! We’re happy to hear the team made the process easy and helped tailor the terms around your situation. Diana will be excited to hear your kind words. Congratulations, and thank you for choosing Vallejo Hyundai!
Aiman Saleh
General Manager – Vallejo Hyundai
Staff are very friendly and accomodating.
They listen well to customers and answer questions very clear
They listen well to customers and answer questions very clear
More
by paulgoliat
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Vallejo Hyundai responded
Thank you, Paul! We appreciate you taking the time to share your experience. It’s great to hear that our team was friendly, accommodating, and able to clearly answer your questions. We value your business and look forward to assisting you again in the future.
Aiman Saleh
General Manager
Vallejo Hyundai