Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Jesus Chacara

Overview Reviews (48) Inventory (461)

Contact Me

View All Employees

< View All Employees

Jesus Chacara

Jesus Chacara | Page 3

Service Drive Supervisor

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me

4.6

48 Reviews

Overview Reviews (48) Inventory (461)

Dealership Experience

21 yrs, 4 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English

Spanish

4.6

48 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Jesus Chacara

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

48 Reviews of Jesus Chacara

March 21, 2023

Dealership Rating

Employee Rating

They meet all my needs. Stayed within the tome frame they had told me it would be. Stayed within the tome frame they had told me it would be. More

by Patgodluv2011

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 21, 2023 -

Longo Toyota responded

Thank you for entrusting our team @ Longo Toyota

March 10, 2023

Dealership Rating

Employee Rating

They overcharged for a service and they give a cheap coupon for regular coffee instead of a car wash coupon for regular coffee instead of a car wash More

by Jmont50

Sales Price Transparency

Purchase Time

Recommend Dealer

Report | Print

Mar 10, 2023 -

Longo Toyota responded

Thank you for talking with Matthew Menendez today - March 10, 2023 and allowing us to explain in details about your service visit. If you do have any further questions, please don't hesitate to contact Matthew or any manager on duty in service. Team Longo

December 18, 2022

Dealership Rating

Employee Rating

Quick, efficient and understanding, this dealership knows what to do and how to do it. Their pricing is competitive for a lot of the services they offer. what to do and how to do it. Their pricing is competitive for a lot of the services they offer. More

by mathewjacobs1983

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 19, 2022 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

December 09, 2022

Dealership Rating

Employee Rating

The folks at Longo are always quick and efficient. It’s a pleasure continuing to do business with them. It’s a pleasure continuing to do business with them. More

by aschulsinger

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 09, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

November 25, 2022

Dealership Rating

Employee Rating

Danny Guerrero and Jesus were both terrific. Danny in particular went over and above with his customer service skills. My 2019 Avalon SE is running great! Thanks to the entire service team as we Danny in particular went over and above with his customer service skills. My 2019 Avalon SE is running great! Thanks to the entire service team as well as Toyota Corp for helping a U.S. Navy Veteran and a COVID survivor with a fair price for my new engine wire harness! More

by rxbmc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Guerrero

Report | Print

Nov 25, 2022 -

Longo Toyota responded

Thank you for the 5 STAR DealerRater review about your visit to Longo Toyota and we're so delighted to read of the caring attention provided by Dany & Jesus. On behalf of Longo Toyota we want to say THANK YOU for what you do for all of us, you are an amazing U.S. Navy Veteran and this is a small token from our team. Happy Holidays

November 13, 2022

Dealership Rating

Employee Rating

They keep their word on when the car will be ready. They have a good waiting space. They have a good waiting space. More

by Barb Twilla

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Lee

Report | Print

Nov 14, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and please know how honored we are to serve you - Team Longo

September 14, 2022

Dealership Rating

Employee Rating

Have had a relationship with Longo for 45 years and have always had professional and courteous service. For the most recent service Jesus Chacara provided excellent advise for a major service. always had professional and courteous service. For the most recent service Jesus Chacara provided excellent advise for a major service. More

by Tmdkhynes

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 14, 2022 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for so many years of loyalty to Longo Toyota. We're honored to serve you!

September 13, 2022

Dealership Rating

Employee Rating

Longo has the best service I’ve been coming here for years and I wouldn’t go anywhere else years and I wouldn’t go anywhere else More

by Jasmine.Z

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patricia Gutierrez

Report | Print

Sep 13, 2022 -

Longo Toyota responded

We're honored to serve you Ms. Jasmine and thank you for the kind posting on DealerRater - Team Longo

August 30, 2022

Dealership Rating

Employee Rating

ETHAN SU, horrible customer service and not knowledgeable for the job position. Jj took over and saved the day! for the job position. Jj took over and saved the day! More

by Tommymoc25

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ethan Su

Report | Print

Aug 30, 2022 -

Longo Toyota responded

Hi Tommy, We're sorry to read of this matter that happened between your dad, you and Ethan. We are however, delighted knowing you've worked in the past with JJ @ Longo Toyota and he was able to assist you and your dad. We certainly appreciate you translating to your parent so we could do the correct services on your fathers vehicle. Please know in the future, you can schedule your appointments with JJ if you feel more comfortable with him. Thank you for sharing your viewpoint.

Aug 30, 2022 -

Tommymoc25 responded

I forgot to add, Ethan said “we didn’t ask for you to take your car here. You can take your car to another dealership.” Maybe you guys should play his tape and hear for yourself. But yes, I’m glad JJ took over. His service was EXCELLENT.

August 22, 2022

Dealership Rating

Employee Rating

They did the job I wanted done. They returned the part that was replaced as requested. The turnaround time was good. They provided a free coffee while I was waiting. They returned the part that was replaced as requested. The turnaround time was good. They provided a free coffee while I was waiting. More

by Wmkend5

Recommend Dealer

Yes

Report | Print

Aug 22, 2022 -

Longo Toyota responded

Thank you for the 5-Star DR posting and we're honored to serve you - Team Longo

Dealership Inventory (461 Vehicles)

2017 Honda Accord | used

$14,788

2017 Honda Accord

used

White exterior

CVT

FWD

$14,788

View Vehicle Details

View Details

2018 Toyota Tundra | used

$40,788

2018 Toyota Tundra

used

Silver exterior

6-Speed Automatic Electronic with Overdrive

4WD

$40,788

View Vehicle Details

View Details

2019 Acura TLX | used

$24,788

2019 Acura TLX

used

Black exterior

9-Speed Automatic

AWD

$24,788

View Vehicle Details

View Details

2021 Land Rover Discovery Sport | used

$19,988

2021 Land Rover Discovery Sport

used

Black exterior

9-Speed Automatic

4WD

$19,988

View Vehicle Details

View Details

2021 Toyota Tacoma | used

$30,888

2021 Toyota Tacoma

used

Gray exterior

6-Speed Automatic

RWD

$30,888

View Vehicle Details

View Details

2022 Subaru Ascent | used

$24,788

2022 Subaru Ascent

used

Gray exterior

Lineartronic CVT

AWD

$24,788

View Vehicle Details

View Details

View All Inventory