Jesus Marti
Jesus Marti at Honda of Kenosha

Jesus Marti | Page 27

Finance Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
340 Reviews
4.8

340 Reviews

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340 Reviews of Jesus Marti

December 12, 2021

Dealership Rating
Employee Rating

Good car care with inventory to show customers would like more for cash for 2012 Pilot Touring during pandemic. Could have waived accessories cost attached! Liked 2022 Pilot Touring but settled for EX-L… More

by wlsg98
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mousa Abuhassan, Jon Golm 👍

Dec 13, 2021

Honda of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new 2022 Honda Pilot purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Honda of Kenosha!

December 08, 2021

Dealership Rating
Employee Rating

Jailene, my sales person was great, my issue came in with Jesus is finance. He added an $837 EasyCare “benefit” to my contract without talking to me about it first or even asking me. Very unethical. I had to More

by sarah19875
Recommend Dealer
No

Other Employees Tagged: Jailene Ramirez

Dec 25, 2021

Honda of Kenosha responded

Thank you for providing this feedback, Sarah, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Dec 12, 2021

Honda of Kenosha responded

Thank you for providing this feedback, Sarah, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Dec 25, 2021

sarah19875 responded

You can email me at sarah19875@yahoo.com if you’d like to talk about this further.

November 08, 2021

Dealership Rating
Employee Rating

Very easy buying process. Salesperson was knowledgeable about the vehicle I was interested in. Would purchase a vehicle from them again. More

by andrew.schweninger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jailene Ramirez, Cory Wilson

Nov 09, 2021

Honda of Kenosha responded

Andrew, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Kenosha!

November 03, 2021

Dealership Rating
Employee Rating

Courtney and everyone at Honda of Kenosha were really nice and helpful. They worked with me to find a car with features I want and a financial plan I could afford. It’s a huge investment and I appreciate More

by efburghardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Courtney and our team met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

October 26, 2021

Dealership Rating
Employee Rating

Great team to work with. The entire process was quick and easy. And I feel I got a great truck at a great price. More

by Ken Hawkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Graves , Mousa Abuhassan

Oct 26, 2021

Honda of Kenosha responded

Ken, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 19, 2021

Dealership Rating
Employee Rating

Words are not enough to say how appreciative I am, thank you so so much! The level of service, professionalism and kindness shown were above expectations. You helped me and I am so so grateful. More

by jalysse.frederick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lee

Oct 19, 2021

Honda of Kenosha responded

We appreciate your business and our entire dealership team looks forward to serving you with all of your automotive needs.

October 13, 2021

Dealership Rating
Employee Rating

They were quite professional and easy to deal with. We went in only to do a recce but left with a brand new car More

by nafisarizvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Mousa Abuhassan, Randy Wilson

Oct 13, 2021

Honda of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 08, 2021

Dealership Rating
Employee Rating

We waited over 4hrs to Close the Deal on our 2020 CRV AWD! Dunno if that was an intentional "Ploy", to get us to agree to pay MORE; but we did in fact paid ~$200 more per month than we intended! T More

by bbonato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, David Cutts, Jim Spink, Joe Valente , Mousa Abuhassan

Nov 30, 2020

Honda of Kenosha responded

Hello, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly.

Oct 08, 2021

bbonato responded

We were EXHAUSTED after the LENGTHY WAIT to sign the final paperwork, thus we "thought" Routine Maintenance WAS INCLUDED, but what we actually Bought was an Extended Warranty! Last Monday, I brought my wife's 2020 CRV in for an LOF, Rotation, & AutoButler service; when it was all done, I had to pay $60+ for the LOF & Rotation, which, being Disabled, I didn't plan on spending so I used my Discover Card-- IF this is the case going forward, you've given me NO GOOD REASON to continue doing my business with HOK!

September 23, 2021

Dealership Rating
Employee Rating

Was able to find a reliable vehicle fast at Honda of Kenosha. The price was a little high but everyone who helped me there was friendly and helpful. Roberto was nice to work with and came across as conf More

by rhiannaphotography
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Sandoval , Mousa Abuhassan

Sep 24, 2021

Honda of Kenosha responded

Rhianna, Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

September 09, 2021

Dealership Rating
Employee Rating

I had such an AMAZING experience with Roberto and Adam and Jesus! They made my experience so comforting. I will be sure to refer anyone to these specific people! More

by arjeta.lumani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Sandoval, Adam Al-Ashi , Cory Wilson

Sep 09, 2021

Honda of Kenosha responded

Arjeta, Thanks for sharing your thoughts about your experience working with Roberto, Adam and Jesus here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

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