Jesus Osuna
Jesus Osuna at Stoops Automotive Group
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Jesus Osuna

sales

Stoops Automotive Group

4055 W Clara Ln
Muncie, IN 47304

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not yet
rated
8 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

8 Reviews

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8 Reviews of Jesus Osuna

June 28, 2023

Dealership Rating
Employee Rating

Sent 3 inquiries to them on a vehicle and never heard back. Even went on their site and submitted another 2 and still nothing. Must not want to sell a truck or suv. More

by dustin.williams91
Recommend Dealer
No
Jun 28, 2023

Stoops Automotive Group responded

Dustin, thank you for providing your feedback regarding your experience requesting additional information from our dealership. We pride ourselves in helping a large number of shoppers, like you; drive nicer, newer vehicles home every day. In fact, we do this by our commitment to providing a timely response to all our internet and phone inquiries. It sounds like there was a miscommunication, therefore we apologize for your experience. We take our feedback seriously and are currently troubleshooting our system and/or the technology involved in the process to see what failed. We know we can't change the past, however if you'd like to consider giving us another opportunity, please give our Customer Care Team a call at 765-587-5095. Thank you for your time, feedback and consideration to provide you with a better experience.

December 01, 2022

Dealership Rating
Employee Rating

Jesus Osuna and Pat Bowen were great and very helpful. Thank you for all of your help!! More

by memaw0407
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen

Dec 01, 2022

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

June 07, 2022

Dealership Rating
Employee Rating

We had always dealt with Jesus Osuna when he was at American Chevrolet. He is absolutely wonderful — So happy he is at Stoops More

by elavanchy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Stoops Automotive Group responded

Thanks so much for your feedback! We at Stoops Automotive love to hear about your experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on getting our customers into a car they like and deserve.

November 29, 2021

Dealership Rating
Employee Rating

Brett was amazing he found my wife the vehicle of her dreams. Thanks again Brett! More

by Bcox1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Estes , Chris Abades, Brock Williams

Nov 29, 2021

Stoops Automotive Group responded

Thank you for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

July 01, 2021

Dealership Rating
Employee Rating

Jesus Osuna, you have helped my daughter and now me, thank you for your time and your advice. If you are looking to buy a car, contact Jesus at Stoops! More

by Angie McKillip
Recommend Dealer
Yes

April 27, 2021

Dealership Rating
Employee Rating

Pat Bowen and the Stoops team were great during our latest lease experience. Pat was able to find us a vehicle with everything we wanted on it. He went over all the vehicle features in detail. He fo More

by Debbie73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen , Chris Abades

November 28, 2020

Dealership Rating
Employee Rating

Jesus is a great guy every time I work with him I always end up with a great deal. If you want a honest hard worker in your corner go check Jesus out tell him Dereck sent you. More

by dieselguy89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2020

Dealership Rating
Employee Rating

Went in yesterday and Jesus worked with me and got me a sweet deal on a 2021 GMC crew cab 4x4 Sierra 1500 with the 3.0 Duramax. I couldn't be happier. More

by dieselguy89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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