Ryan Larrabee
Ryan Larrabee at Stoops Automotive Group
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Ryan Larrabee

Sales

Stoops Automotive Group

4055 W Clara Ln
Muncie, IN 47304

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4.3
36 Reviews
4.3

36 Reviews

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36 Reviews of Ryan Larrabee

December 09, 2023

Dealership Rating
Employee Rating

Shows sincere interest in meeting the needs of the customer. Takes extra time to arrange test drives and offer information. Has a sense of humor and understanding.. More

by jeadams302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen

Dec 11, 2023

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

June 28, 2023

Dealership Rating
Employee Rating

Sent 3 inquiries to them on a vehicle and never heard back. Even went on their site and submitted another 2 and still nothing. Must not want to sell a truck or suv. More

by dustin.williams91
Recommend Dealer
No
Jun 28, 2023

Stoops Automotive Group responded

Dustin, thank you for providing your feedback regarding your experience requesting additional information from our dealership. We pride ourselves in helping a large number of shoppers, like you; drive nicer, newer vehicles home every day. In fact, we do this by our commitment to providing a timely response to all our internet and phone inquiries. It sounds like there was a miscommunication, therefore we apologize for your experience. We take our feedback seriously and are currently troubleshooting our system and/or the technology involved in the process to see what failed. We know we can't change the past, however if you'd like to consider giving us another opportunity, please give our Customer Care Team a call at 765-587-5095. Thank you for your time, feedback and consideration to provide you with a better experience.

May 23, 2023

Dealership Rating
Employee Rating

I have purchased many vehicles from Stoops. They are the only ones I buy from. More

by DelWRay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen, Cory Balfour

May 23, 2023

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

December 29, 2022

Dealership Rating
Employee Rating

Brett was very helpful from the moment I walked in the door. He did his best to get me into a very nice car at a very affordable price!! I'm ecstatic with my new to me car!! Thanks so much Brett Estes and More

by lisilee94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Estes

Dec 30, 2022

Stoops Automotive Group responded

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

August 02, 2022

Dealership Rating
Employee Rating

Buying our truck at Stoops was a great experience! This is our third or fourth vehicle from them in the past several years. We have tried other dealers and keep coming back for a reason. Pat Bowen and More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen

Aug 02, 2022

Stoops Automotive Group responded

Thank you, Jeff, for your positive review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

June 19, 2022

Dealership Rating
Employee Rating

Ryan was very professional and very nice and made us feel like we was at home More

by Dakotaennis47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Stoops Automotive Group responded

Thanks so much for your feedback! We at Stoops Automotive love to hear about your experience! We are Dealer For The People, which means put our customers first. We really appreciate your review.

July 28, 2021

Dealership Rating
Employee Rating

Jeff was a blast Ryan as well had a great time I appreciate them for everything finally got a car im proud to be seen in. Really made us feel like part of the stoops family I appreciate them for eve More

by David.semenick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Fallis, Ryan Robinson , Jeff Armstrong

October 09, 2020

Dealership Rating
Employee Rating

Ryan listened to my vehicle needs and delivered on it. Stoops sets the bar high for other dealers. This dealership is full of friendly faces who are always happy to help. More

by kckord477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 20, 2020

Dealership Rating
Employee Rating

A dealership that truly cares about their customers. Mr. Larrabee has always gone above and beyond to make sure our needs are met, we highly recommend Ryan Larrabee as your solution specialist. More

by Christian J Badders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 04, 2019

Dealership Rating
Employee Rating

Another new Sierra Many thanks to Pat Bowen and the team for having the right truck at the right time. We have always received the best service for both trucks and I'm More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Bowen

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