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Jesus Pena
173 Reviews
Jesus Pena is a highly experienced Service Advisor at Chase Chevrolet, where he has been a valued member of the team since January 2006. With a strong background in customer service and the ability to speak both English and Spanish, Jesus is able to effectively communicate with a diverse range of customers and provide them with exceptional support. Throughout his time at Chase Chevrolet, Jesus has demonstrated his dedication and commitment to his work, starting in the Quick Lube department before eventually moving to the main service drive. In his free time, Jesus enjoys soccer and spending time with his family. With his passion for service and his commitment to excellence, Jesus is a valuable asset to the Chase Chevrolet team.
Read moreDealership Experience
19 yrs, 10 mos
Languages Spoken
English
Spanish
173 Reviews
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173 Reviews of Jesus Pena
Verified Customer
September 11, 2025
Chuy is extremely helpful and knowledgeable on what he does. His customer service skills are excellent and definitely met my needs. Will be coming to chase Chevrolet all the time now for my car maintenanc does. His customer service skills are excellent and definitely met my needs. Will be coming to chase Chevrolet all the time now for my car maintenance. More
by Fabiola.pena95
September 08, 2025
Im having an issue with my camera. It's been to chase 3 times, still having issues. They had to replace something. A couple days after having it at Chase, same camera issue. I call the It's been to chase 3 times, still having issues. They had to replace something. A couple days after having it at Chase, same camera issue. I call the service guy on each time, but there is no return call. It 2023 Chevy traverse. More
by Aileen Stotts
Other Employees Tagged: Jesus Pena
September 08, 2025
Chase Chevrolet excellent dealership giving all customers their best quality service with honesty and smile😊 customers their best quality service with honesty and smile😊 More
by aggies1819
Other Employees Tagged: Alex Robinson, Abel Garcia, Hector Madrigal, Patrick Velasquez, Daphne Birton
September 06, 2025
Ive been working with Jesus Pena on my car for awhile regarding my air conditioning. First my hoses then my other part that started leaking. He has been keeping in contact explaining while I was waiting regarding my air conditioning. First my hoses then my other part that started leaking. He has been keeping in contact explaining while I was waiting for the part. More
by LISASCHEVYVOLT2018
August 29, 2025
I had my car towed on Friday and I didn’t get it fixed until Tuesday. Didn’t find out anything until Monday morning. Ordered parts and picked car up Tuesday afternoon. until Tuesday. Didn’t find out anything until Monday morning. Ordered parts and picked car up Tuesday afternoon. More
by T.Steve7642
August 24, 2025
Service is the best! ! Finished the job in a timely manner and very satisfied!! Give mark a pay raise!! ! Finished the job in a timely manner and very satisfied!! Give mark a pay raise!! More
by VIC9549
Other Employees Tagged: Mark Overmyer, Angel Aceves
August 17, 2025
Chase had my Tahoe for almost a month and a half for a fuel tank replacement. There was a major lack of communication over the course of this time. I never received a call informing me that my vehicle was fuel tank replacement. There was a major lack of communication over the course of this time. I never received a call informing me that my vehicle was completed and ready for pick up, as I had to call to inquire. When I arrived to pickup my vehicle, the cashier was dry and rude. I had questions about the repair that I needed answered before I paid and she told me to go outside and wait for them to pull the vehicle to the front so that I could make sure the check engine light was no longer illuminating. When the vehicle was brought to the front, I approached and asked to see the dash and I was told that he had to check in with the cashier first. I followed him back into the cashier and by the time I got in there, all he had done was drop my keys off and left. I explained to the cashier that he did not answer my questions or show me what I needed to see and her response was, “I can’t give you the key until you pay.” I told her that I didn’t need the key until I verified that the work had been completed properly in the first place and she told me to go wait outside and that she would have a service advisor. Come out to show me what I needed to see. I stood in the sun for about 15 minutes before I ended up going back into the cashier to tell her no one had yet come out to help me. Eventually, someone did come out, use the key to turn the engine on and verify for himself that there were no lights on. By the time I got to my vehicle to also be a witness, he had removed the key from the ignition and attempted to walk away again. I explained to him that I needed to see for myself that the engine light was no longer on, and he acted as though I was being a problem, and asked me, “So, you want me to start it back up?” It was ridiculous! On top of all this, because they had my vehicle for over a month, it was disgustingly filthy and they didn’t even bother to rinse it off! I had to drive it away barely able to see through the layer of dirt and dust that had accumulated on the windshield. They also failed to repair the airbag that there was a recall on that they said they’d take care of at no charge to me, even though they marked it as complete on my work order! I will NEVER do business with Chase again! More
by All4nina1
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