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Griffin Ford Fort Atkinson

Name: Griffin Ford Fort Atkinson
Address: 1642 Janesville Avenue, Fort Atkinson, WI, 53538, US
Telephone: (920) 568-4444
Rating: 4.6

4.6

1,573 Reviews

1642 Janesville Avenue, Fort Atkinson, Wisconsin 53538

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Sales: (920) 568-4444

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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6

1,573 Reviews

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1642 Janesville Avenue

Fort Atkinson, WI

53538

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4.6

1,573 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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1,573 Reviews of Griffin Ford Fort Atkinson

June 19, 2024

SALES VISIT - USED

This dealer is over 1-1/2 hours away and I explained to Tyler that I did not want to drive all that way without an agreement on a trade-in value. He gave me an estimated valuation for my trade contingent o Tyler that I did not want to drive all that way without an agreement on a trade-in value. He gave me an estimated valuation for my trade contingent on their inspection. Therefore we decided to drive up and they never looked at my trade-in. They then offered a value thousands less than estimated. A complete waste of our time and gas. Obviously we did not make a deal, walked out immediately and will never go back. So sad that dealers like this exist. More

by IllinoisRoger

Recommend Dealer

Employees Worked With

Tyler Fuerstenberg

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Jul 02, 2024 -

Griffin Ford Fort Atkinson responded

Good Afternoon Roger, Thank you for bringing up your concern about your experience at our dealership. Making longer trips to make big purchases can be stressful. We provided a sight unseen range for your trade before you made your way up to the store. When you arrived, we became aware that the trade value you were expecting for your vehicle was based on the value of other cars, like yours, that were being retailed by other dealers. It doesn’t make financial sense for any dealership to take a vehicle in on trade for an amount another dealer is selling that car at, because we would be way out of market trying to turn around and sell it. We also understand you were not pleased with the price of the vehicle you came up to see at our store. Our vehicle is a higher value than the other one you were comparing it to because the other car was not being certified–ours is factory certified–and our car has fewer miles. Due to these factors, it makes sense why the other vehicle was a lower price than the one we have. Both the discrepancy for what your vehicle is worth and what our vehicle is valued at is the reason for why we are several thousand dollars apart from where you want to be on this deal. We appreciate sharing your experience with us, as we take this feedback very seriously. If you have any additional questions or concerns, please reach out to our General Manager, Paul Schepp, at pschepp@gflfa.com or (920) 568-4444.

December 12, 2023

SALES VISIT - USED

From the start of the process of looking for a new vehicle until the time we drove off the lot with the new vehicle, Dennis was there to help with everything. He was very accommodating and helpful th vehicle until the time we drove off the lot with the new vehicle, Dennis was there to help with everything. He was very accommodating and helpful throughout the whole process! More

by TJCHRISTIAN

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dennis Mitchell

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November 27, 2023

SALES VISIT - USED

Had a question about a vehicle they had and they responded to my question promptly responded to my question promptly More

by Mark Barzyk

Recommend Dealer

Yes

Employees Worked With

Dennis Mitchell

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November 18, 2023

SERVICE VISIT

Fantastic Dealership. Even better,Service Advisor. CHRIS KERN was friendly, knowledgeable and professional! Very nice working with him. CHRIS was up front about work neede Even better,Service Advisor. CHRIS KERN was friendly, knowledgeable and professional! Very nice working with him. CHRIS was up front about work needed, and executed. I was given an excellent estimate for time and payment ahead of time and was very pleased with Service all around. CHRIS kept me in the loop throughout my service visit. I received my vehicle promptly, repaired correctly and spot on and even less than the original estimate. I feel like home here at GRIFFIN, and am treated like family. GRIFFIN will be where all of my service is completed, and look forward to continuing to have CHRIS KERN helping me as my Service Advisor. 5 STARS in all categories! More

by CARMELOBAGLIERI191

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

CHRIS KERN FIVE STARS, Duston Henze

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November 16, 2023

SERVICE VISIT

They got me in promptly on their schedule. The appointment went smooth and was completed in the amount of time they anticipated. The appointment went smooth and was completed in the amount of time they anticipated. More

by BadgerBMW

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Mike Bingham

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November 16, 2023

SERVICE VISIT

The dealership was clean and inviting I will definitely be using this dealership again. Everyone was very kind. be using this dealership again. Everyone was very kind. More

by ellissag1997

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Mike Bingham

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November 14, 2023

SERVICE VISIT

Great company good people. Trustworthy and i will return for help with my car. Thanks Trustworthy and i will return for help with my car. Thanks More

by Eir

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Maynard Heger, Rachel Bronson

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November 13, 2023

SERVICE VISIT

Scheduling was easy. The staff was pleasant. They my service done in a timely manner. Can recommend. The staff was pleasant. They my service done in a timely manner. Can recommend. More

by marquezsig

Verified Customer

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Recommend Dealer

Yes

Employees Worked With

Steve Fleming, Mike Bingham, Jesus Sanchez, Jesse McKinney, David Liebman, Randy Seichert, Rachel Bronson

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November 11, 2023

SERVICE VISIT

Griffin Ford Fort Atkinson always has the best service. The staff is friendly and attentive The staff is friendly and attentive More

by 07RDX

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Bill Jeffery, Ayden Jeffery, Chris Kern, John Chady, Jesus Sanchez, Tim Childers

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November 11, 2023

SERVICE VISIT

Pleasant as always. Professional while personable. Never leave the dealership not feeling good about the experience I had. Professional while personable. Never leave the dealership not feeling good about the experience I had. More

by BUROW2015

Verified Customer

Recommend Dealer

Yes

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Griffin Ford Fort Atkinson

Griffin Ford Fort Atkinson Awards Awards

1,573 Reviews of Griffin Ford Fort Atkinson

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