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Jewel Payne

Overview Reviews (619) Inventory (211)

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Jewel Payne

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldogs. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

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4.8

619 Reviews

Overview Reviews (619) Inventory (211)

Dealership Experience

9 yrs, 11 mos

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.8

619 Reviews

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619 Reviews of Jewel Payne

January 01, 2026

Dealership Rating

Employee Rating

The staff are professional and courteous. The attention to detail is first class and you can tell they care about their customers. The attention to detail is first class and you can tell they care about their customers. More

by chris.kirkendall

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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December 14, 2025

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Employee Rating

Donalson Sales and Service has always treated us right, just like Family! We drive further than we have to in order to be served by people we trust and who care for us. just like Family! We drive further than we have to in order to be served by people we trust and who care for us. More

by Greg

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon , Mary Woolly

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December 13, 2025

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Great people to have when you need service! Probably the best service in this area! Probably the best service in this area! More

by rmoye0

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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December 10, 2025

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Friendly and and great workmanship. Thank you I will be back soon for oil c6 Thank you I will be back soon for oil c6 More

by USMCTANKER65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams

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December 07, 2025

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Jewel is Always smiling and friendly, willing to answer any question. Prompt to return calls. any question. Prompt to return calls. More

by READY2GOLF

Verified Customer

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Recommend Dealer

Yes

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November 14, 2025

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Serice writer Nichole found a way to work our 1995 tahoe into their schedule eventhough we did not have an appointent. into their schedule eventhough we did not have an appointent. More

by THOMASMORE702

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams, Greg Mitchell, Jack Jones, Charlie Ozan, Keenan Simon, Perry Jones, Cody Brunner , nichole w.

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November 09, 2025

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Great customer service. Fast clean car maintenance. Will definitely get our car. Serviced there again. Fast clean car maintenance. Will definitely get our car. Serviced there again. More

by NINABRITTON

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

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October 26, 2025

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I always use Donaldson for all services. Always accommodating to my needs. Very personable, knowledgeable and courteous Always accommodating to my needs. Very personable, knowledgeable and courteous More

by TAMARAPAYNE59

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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October 23, 2025

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Waiting ares no good. No remote a too loud TV. Phone charging station not working. Service good in and out quick. No remote a too loud TV. Phone charging station not working. Service good in and out quick. More

by tx.patriot

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

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October 17, 2025

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As usual I received courteous and prompt service. I look to Donaldson for service on my Cadillac each time. I look to Donaldson for service on my Cadillac each time. More

by MARILYNPEVETO

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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