Jewel Payne
Jewel Payne at Donalson Chevrolet Buick GMC

Jewel Payne | Page 62

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

Contact Me
4.9
632 Reviews

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldogs. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

Dealership Experience

10 yrs, 2 mos

Industry Experience

16 yrs, 4 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.9

632 Reviews

Write a Review

632 Reviews of Jewel Payne

March 02, 2022

Dealership Rating
Employee Rating

Great customer service which is a virtue in this day and time. The thing that impressed me the most was the service of taking me home and picking me up when my car was ready. No long hours of sitting and wa More

by REBECCALANDRY5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon , Driver name unknown but was excellent

Mar 02, 2022

Donalson Chevrolet Buick GMC responded

Thank you so much for the thoughtful feedback! We're happy to hear that you were well cared for, and we look forward to working with you again in the future! -the Donalson family

March 01, 2022

Dealership Rating
Employee Rating

As always, the service was fast, friendly and efficient. I was greeted promptly and my truck was taken back for service immediately. More

by SHANE.VOISIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon

Mar 02, 2022

Donalson Chevrolet Buick GMC responded

Thanks for sharing your feedback! We're glad to hear you were well cared for. Please stop in any time, and we look forward to working with you in the future! -the Donalson family

February 24, 2022

Dealership Rating
Employee Rating

Was an awesome sales man jack jones would do it all over any day thanks so much More

by CHARLIELICHENSTEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meagan Adams, Jack Jones , Latricia Chambliss

Mar 02, 2022

Donalson Chevrolet Buick GMC responded

Thanks for sharing your feedback! We're glad to hear you had a great experience, and by the way... congratulations on your new truck! -the Donalson family

February 24, 2022

Dealership Rating
Employee Rating

Jewel is great to work with scheduling appointments for me and getting service work performed in a timely manner. She is very friendly, knowledgeable and helpful. Things are ready when promised and done More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2022

Dealership Rating
Employee Rating

Had to go back and get the air bag put in correctly. They did it correctly this time More

by TULL_DAFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 22, 2022

Dealership Rating
Employee Rating

Awesome salesman. Gave me a very good deal. Love my new Black GMC Truck . Always have truck More

by Haynes2113
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Latricia Chambliss, Kyle Wyant

Mar 02, 2022

Donalson Chevrolet Buick GMC responded

Congrats on the new truck! Thanks for sharing your feedback - we're glad you had such a great visit with Kyle. Please do come back and see us next time! -the Donalson family

February 19, 2022

Dealership Rating
Employee Rating

As always, Janna, Jewell and Bob, Service Manager, were top notch on our CadillacXT6. Always very friendly and go out of their way to see that my every need is taken care of. More

by jug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 19, 2022

jug responded

Best Service Dept. I have ever dealt with. Always a pleasure doing business with them.

February 19, 2022

Dealership Rating
Employee Rating

On time and very fast service! Every one was very nice. The waiting room was comfortable. More

by kmta0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon

February 16, 2022

Dealership Rating
Employee Rating

Service department is the best in Southeast Texas. Eric, Janna, and Jewel always go out of their way to help you. More

by Charlie O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams , Liz Harrison, Wayne Judalet, Jason Ortgies, Paul Palumbo, Daniel Russo

Feb 18, 2022

Donalson Chevrolet Buick GMC responded

Charlie, thanks so much for sharing your thoughts! We're glad to hear you feel so strongly about our service department - we do too! We look forward to working with you next time. -the Donalson Auto family

February 11, 2022

Dealership Rating
Employee Rating

Found the problem on the computer but refused to fix it tell it went completely out. Now it’s miss firing as we drive it. More

by HAWKINS.2401
Quality Of Work
Recommend Dealer
No
Feb 11, 2022

Donalson Chevrolet Buick GMC responded

Good evening, My name is Jason Ortgies and I am the new General Manager for Donalson GM. I am sorry to hear about your experience and would like to discuss it with you. My cell is (214) 733-2864; please call me directly at your earliest opportunity. Thanks, JASON

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