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Jewel Thomas
Jewel Thomas at Toyota of Richardson
Refer Me

Jewel Thomas

New Car Sales

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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8 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

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8 Reviews

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8 Reviews of Jewel Thomas

January 07, 2023

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Employee Rating

Worse GM and customer service I have ever dealt with. Damaged my new car, GR86 while in their possession and refused to repair it. Salesman noticed the damaged but did not show me. I saw it after More

by Judygcline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Noel Hanback , Brad Clark

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Jan 10, 2023

Toyota of Richardson responded

Hi Judy. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to hear more about your experience to see if there is anything we can do to help. Please reach out me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

April 05, 2021

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Employee Rating

Jewel very personable and a wonderful salesperson. He was very attentive and helpful in matching me with the perfect Camry XSE. High recommend Jewel to find your dream vehicle! More

by Sting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 07, 2021

Toyota of Richardson responded

Thank you, Sting! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jonathan Glasscock, Customer Loyalty Director

October 02, 2020

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Employee Rating

My husband and I had a great experience at Toyota of Richardson. The staff was very nice and super helpful. Drove off in a 2021 4 runner. More

by twirly62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 05, 2020

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

September 08, 2020

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Employee Rating

Easiest car buying experience I’ve ever had. Sean Russell, Brandi Binkley, Jewel Thomas and Nick Williams were so helpful and made sure everything was perfect! More

by Lisa.Strickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandi Binkley, Sean Russell, Nick Williams

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Sep 08, 2020

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

July 27, 2020

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Employee Rating

Not a fan of car shopping but had a very good experience with Jewel Thomas of Toyota of Richardson recently. The process was painless and I would recommend Jewel and Toyota of Richardson. Everyone was easy More

by Smoore
Recommend Dealer
Yes
Helpful
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Jul 28, 2020

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again, however we can. --Brandi Binkley, Customer Loyalty Manager

July 13, 2020

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Employee Rating

I had a wonderful experience with Jewel! He was genuine and kind. Not pushy at all! I had a great time buying my first car!! More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jul 20, 2020

Toyota of Richardson responded

I’m glad you had a great experience and happy to hear that we could help you find the vehicle you were looking for. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Brandi Binkley, Customer Loyalty Manager

June 28, 2020

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Employee Rating

Jewel was cheerful, super nice, not pushy, efficient, very knowledgable and patient. The process was smooth and quick. I knew what I wanted and they were able to accommodate to my wants and needs. More

by Lana
Recommend Dealer
Yes
Helpful
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Jun 29, 2020

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager

June 13, 2020

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Employee Rating

Our Sales Rep WaLly M. at Toyota of Richardson made finding our new vehicle easy and enjoyable. I appreciate the high quality of service. Thank you More

by Judy
Recommend Dealer
Yes

Other Employees Tagged: Wally Mahmoud

Helpful 1
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Jun 15, 2020

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

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