Jill Schellhase | Page 50

Beware when dealing with the finance person. They will scam you and not tell you they are adding on a bunch of crap. DO NOT GET ANY OF IT. Especially the GAP insurance which they will push becau They will scam you and not tell you they are adding on a bunch of crap. DO NOT GET ANY OF IT. Especially the GAP insurance which they will push because they get a cut. When you actually do need to file a GAP claim because your car was stolen or totaled, it will be a nightmare and be prepared to wait months to get paid. They will drag it on forever. The person will tell you their GAP insurance is "better." Again, a scam. Their incompetent finance person also performed 8 hard credit inquiries which hurt my score. BEWARE. You have been warned. More

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Hani made our buying experience so easy! He was a big help with unfreezing our credit accounts which was not an easy task. I’ll definitely recommend Suntrup Nissan and Hani to my friends and He was a big help with unfreezing our credit accounts which was not an easy task. I’ll definitely recommend Suntrup Nissan and Hani to my friends and family! More

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Great and easy experience. Professional service and got the work done. Thanks again for the help. Professional service and got the work done. Thanks again for the help. More

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I had an issue with a scratch on the door of the car I bought. I notified Seth the next morning after purchase and made arrangements to get repaired. With weather for the original date we rescheduled fo bought. I notified Seth the next morning after purchase and made arrangements to get repaired. With weather for the original date we rescheduled for a Saturday morning. Upon arrival I met with the outside vendor to do the repair and he advised he would not be able to repair adequately. I also had a local body shop prepare an estimate that I shared with Seth. Upon learning the outside vendor could not repair the door Seth talked to the sales manager about the body shop estimate. I was told they would not help with the repair. And a hard stance of our guy makes the repair...only option. I indicated I was not interested in an inferior repair to a certified Nissan used car with under 10,000 miles. Long story short I asked for the dollars that were going to be spent on the outside vendor and they agreed on a mear $90??? I didnt feel that Suntrup should have paid the entire $650 body shop estimate but there was no effort to find a good faith negotiation. This was not the first vehicle I purchased from Suntrup but the way I feel now it will certianly be the last! More

by 89 Verified Customer Verified Customer

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suntrup nissan was a very great experience and everyone was very nice and helpful! each staff member did an excellent job! was very nice and helpful! each staff member did an excellent job! More

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I was interested in a new car and I found that Adrian was a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He s a very knowledgeable and helpful salesman in getting me what I wanted. He searched your inventory and the new cars Coming into your dealership He set up the appointment with me and my daughter to look at the new Nissan Kicks. I sincerely appreciated the fact that he did not keep trying to sell me something I would not want. I purchased my Kia Soul from your dealership and I wanted something similar. Adrian was so dedicated to making sure me, as the customer, was happy with the cars he selected to show me. Adrian made me feel secure with your dealership and I truly knew I could trust what he told me about your company and the cars you sell. I am confident that when I need another car, I will contact Adrain again and purchase from him. My daughter was also looking to trade in her car and we will call Adrain again for that purchase. We are telling everyone to go to Suntrip Nissan and ask for him. He did a fantastic job for me and I am extremely happy with my purchase. More

by je9245 Verified Customer Verified Customer

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From start to finish Aldijan and the Nissan Suntrup Team made our experience fun and easy! They took care of every detail and made sure we were 100% satisfied. made our experience fun and easy! They took care of every detail and made sure we were 100% satisfied. More

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Michael and Jill were amazing. They got me in and out quickly and were very helpful and informative about the entire process. They got me in and out quickly and were very helpful and informative about the entire process. More

by whitney.denning Verified Customer Verified Customer

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Service great and on time and they did not try to sell me a bunch of extra crap. a bunch of extra crap. More

by alexen573 Verified Customer Verified Customer

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This was the most exciting day ever to take delivery of my 3rd Nissan Z. I’m absolutely happy. Hani was beyond patient with me. He took 3 months to find the exact vehicle I wanted. The GM Steve and Todd we my 3rd Nissan Z. I’m absolutely happy. Hani was beyond patient with me. He took 3 months to find the exact vehicle I wanted. The GM Steve and Todd were totally awesome too even though I was being obnoxious. I love this car. This dealership is truly the best! You don’t understand how excited I am to be able to get this Z. What makes it so awesome it’s a manual transmission. More

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