Jill Varney
Jill Varney at Inver Grove Toyota

Jill Varney | Page 2

Service Advisor

Inver Grove Toyota

1037 Highway 110
Inver Grove Heights, MN 55077

4.9
22 Reviews
4.9

22 Reviews

Write a Review

22 Reviews of Jill Varney

October 06, 2023

Dealership Rating
Employee Rating

Peter, great guy! knowledgeable, funny and friendly! Ask for peter when you're buying a car More

by deah_vue89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Ihle

Oct 06, 2023

Inver Grove Toyota responded

Hey Deah. thank you for the positive review! We're glad to hear that Peter was knowledgeable, funny, and friendly during your visit. We appreciate your support and see you again! Enjoy your new ride!- The Inver Grove Toyota Team

July 23, 2023

Dealership Rating
Employee Rating

Just purchased my 3rd Tacoma from this dealership. Experiences have all been good. Chuck, my sales person did a great job. Also like your service department-excellent! More

by Norm 8845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2023

Inver Grove Toyota responded

Thank you for choosing Inver Grove Toyota for your recent Toyota Tacoma purchase! We're glad to hear that Chuck provided great service and that you've had positive experiences with our dealership. Our service department is always here to assist you as well. Drive safely in your new truck, and we hope to see you again in the future!

February 12, 2023

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Employee Rating

From entering the building through finance. Lauri and the Team were nothing short of amazing! Thank you! More

by Charli Groves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2023

Inver Grove Toyota responded

Wow, we're so happy to hear this, Charli! Thanks for trusting Inver Grove Toyota with your business and please don't hesitate to reach out if Lauri & the team can be of service again in the future!

August 13, 2022

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Employee Rating

Thank you for My new car I am so happy 💟 I love you you guys 🤩 More

by dorianc0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hopson

Aug 15, 2022

Inver Grove Toyota responded

Thank you for trusting Inver Grove Toyota with your business! It means a lot to hear that you're happy and we hope you'll be visiting us again in the future. Take care!

May 20, 2022

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Employee Rating

Staff was kind and friendly. Very communicative with updates and information regarding my new car. Great and easy experience More

by juliahouston16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stepniewski , Jolene Scudella, Larry

May 20, 2022

Inver Grove Toyota responded

Thank you for the excellent feedback! We appreciate you trusting the Inver Grove Toyota team with your business and hope we have the privilege of serving you again in the future!

September 18, 2021

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Employee Rating

The dealership was bright, clean and quiet, and most staff were friendly and attentive. Smooth buying process overall. More

by KJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben King , Joshua Nelson

Sep 21, 2021

Inver Grove Toyota responded

Thank you for the great review of Inver Grove Toyota! Your business is greatly appreciated and we hope you'll be visiting us again in the future!

January 25, 2021

Dealership Rating
Employee Rating

I have used the service department since buying my Prius in 2012 and have never been disappointed. The staff is friendly and helpful. So many of them have been there for years....which says they must like w More

by sandyinstpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Inver Grove Toyota responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Thank you for your loyalty and we hope to see you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 12, 2020

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Employee Rating

Took my 2014 Rav 4 in for service on dashboard lights. Great experience and was then informed my extended warranty covered the whole amount. This is a great dealership. More

by cynthia.possehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ivey

Dec 14, 2020

Inver Grove Toyota responded

We are happy to know that we were able to get your RAV4 back to running like new! We look forward to hearing from you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 09, 2020

Dealership Rating
Employee Rating

Jill helped me enroll in Toyota service plan and explained terms in simple English. She was eager to help with my 6 monthly maintenance and made my visit to the dealership pleasant and prompt. More

by Gaurang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Inver Grove Toyota responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Jill provided just that to you. We look forward to working with you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 07, 2020

Dealership Rating
Employee Rating

If you value your health, RUN to another dealer. In the midst of the highest COVID cases reported and an increase in the number of deaths, IGH Toyota feels it's completely acceptable to allow staff and cus More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 08, 2020

Inver Grove Toyota responded

Caroline, We're very discouraged to read this, as the safety of our guests and employees is our top priority. I appreciate you bringing this to my attention and I'll be reemphasizing the importance of wearing a mask at all times with our entire staff. I'd like the opportunity to speak with you about this further, as we value both your opinion and your business. Please contact me at your convenience. I hope to hear from you. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com 651-306-4600

Dec 08, 2020

Caroline responded

I plan on getting a new car next summer or fall, but it will definitely NOT be a Toyota. Between the absolute lack of customer safety and the ridiculously high service prices, I'm going elsewhere. I found another shop that will replace the manifold for $115 less and they even offered to come pick up the car to enure my safety. That's customer service!

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