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Jillian Cline

Overview Reviews (2) Inventory (246)

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Jillian Cline

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

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2 Reviews

Overview Reviews (2) Inventory (246)

Dealership Experience

16 yrs, 7 mos

Industry Experience

16 yrs, 7 mos

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2 Reviews

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2 Reviews of Jillian Cline

April 11, 2026

Dealership Rating

Employee Rating

My tire could not be repaired but they had a tire for me the next day. the next day. More

by khiggy2414

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gregg

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Apr 11, 2026 -

Ed Martin Nissan responded

Thank you for your business and feedback! We look forward working with you again in the future.

April 10, 2026

Dealership Rating

Employee Rating

Service department was very knowledgeable and fixed my issue. Talking to Ken about trade in options was also very nice. My only complaint is that service seems to take way longer than it should. This has issue. Talking to Ken about trade in options was also very nice. My only complaint is that service seems to take way longer than it should. This has been true for my three visits so far. More

by lhadland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken Copley

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Apr 10, 2026 -

Ed Martin Nissan responded

Thank you for your feedback and for your business. We are glad our team was able to resolve your issue and that you had a positive experience discussing your options. We also appreciate your honesty regarding the wait time, as this helps us continue to improve. Thank you again for sharing your experience.

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