Ken Copley
Ken Copley at Ed Martin Nissan

Ken Copley

Sales & Leasing

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
5.0
446 Reviews

I have successfully held the positions of new car sales manager, Internet sales manager, dealership administrator, and Sales Consultant. My wife and I take pride in our King Charles Spaniel and two affectionate Cavapoos. I am an avid bird watcher. I am always eager to discover new avian species. My 23 years in the car business have been incredibly rewarding and full of challenges, which I have, on the most part, successfully navigated.

Dealership Experience

15 yrs, 10 mos

Industry Experience

23 yrs, 4 mos

5.0

446 Reviews

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446 Reviews of Ken Copley

September 02, 2026

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The car buying process is always smooth and everyone is so personable. This is our fourth car from this location and we will come back! More

by Carli H.
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Recommend Dealer
Yes
Sep 02, 2026

Ed Martin Nissan responded

Carli, thank you for your continued loyalty! We’re thrilled our team continues to make the car-buying process smooth and personable. Four vehicles means so much to us, and we truly appreciate your business!

August 27, 2026

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The dealership is very courteous, friendly and professional. They gave me a free oil lube and filter and free car wash on my first visit. They have excellent customer service in all areas of the More

by rosensteinjay
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Service Time
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Recommend Dealer
Yes
Aug 27, 2026

Ed Martin Nissan responded

Jay, thank you for the wonderful review! We’re glad our team provided courteous, friendly, and professional service throughout your visit. We truly appreciate your business and look forward to seeing you again!

August 24, 2026

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Pleasant and friendly staff. Service people are top notch. Easy to work with. I've been a long time customer and always happy with them. More

by hsavage_98
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Recommend Dealer
Yes

Other Employees Tagged: Mark Clouse

Aug 24, 2026

Ed Martin Nissan responded

Thank you for your continued loyalty and the wonderful review! We’re so glad our friendly team and service department have consistently taken great care of you. We truly appreciate your business and look forward to serving you for many more years. Enjoy your new Nissan!

August 21, 2026

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I was surprised at how kind and caring each staff person and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, More

by pfarese
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Recommend Dealer
Yes
Aug 21, 2026

Ed Martin Nissan responded

Paul, thank you for the wonderful review! We’re thrilled our team made you feel so well cared for, and we truly appreciate your business. Enjoy your new Murano and its added protection!

Aug 25, 2026

pfarese responded

Great service, great people, God bless you all. Paul

August 19, 2026

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They take care of you when you bring your car in and for the most part keep keep your car running More

by tenemcdonald
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Recommend Dealer
Yes
Aug 19, 2026

Ed Martin Nissan responded

Thank you for the review! We’re glad our team takes good care of you and your vehicle, and we truly appreciate your continued business!

August 15, 2026

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We had a great experience with Ken. Very happy about the car and all the process. More

by kt
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Recommend Dealer
Yes
Aug 16, 2026

Ed Martin Nissan responded

Thank you for the great review! We’re glad Ken made the entire process a great experience, and we hope you enjoy your new car!

August 14, 2026

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I had a great experience with this dealership. Karisa was very personable and easy to work with! She was great with communication and had our best interests in mind. I would definitely buy/trade a More

by lhadland
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Karisa Randhawa

Aug 14, 2026

Ed Martin Nissan responded

Thank you for the wonderful review! We’re so glad Karisa made your experience easy and enjoyable with great communication and genuine care. We truly appreciate your business and look forward to seeing you again for both your sales and service needs!

August 09, 2026

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This was the best experience ever. Ken was the best very kind and so easy to work with. Thank you so much for everything. More

by jewellias
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Recommend Dealer
Yes
Aug 09, 2026

Ed Martin Nissan responded

Thank you so much for the wonderful review! We love hearing that this was your best experience ever. We’re thrilled that Ken made everything easy and enjoyable with his kindness and great service. We truly appreciate you choosing Ed Martin Buick GMC and hope you enjoy every mile in your new vehicle!

August 07, 2026

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I went for oil change on 8/1/26 as they use to have oil express service without appointment. I was first person to arrive was told since I didn’t have an appointment they would have to work me in and it wo More

by CHRMUN
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2026

Ed Martin Nissan responded

Thank you for your detailed feedback and for your continued loyalty over the years. We sincerely apologize for the extended wait and communication delays during your recent service visit, especially after you scheduled an appointment. While we're glad our service advisor was polite and apologetic, we understand this experience did not meet the level of service you've come to expect from us. We truly appreciate your patience and your history with our dealership, and we hope to provide you with a much smoother experience on your next visit.

August 05, 2026

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Employee Rating

Ken and entire staff were professional, polite and respectful. Easy process and worked with me to provide a great deal. Thanks! More

by djackson1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Estrada, Jason Upham

Aug 05, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your business! We're so glad Ken and our entire team provided a professional, respectful, and easy car-buying experience. It's great to hear we were able to help you get a great deal on your new Nissan. Enjoy your new ride, and thank you for choosing Ed Martin Nissan!

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