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Jillian Manning
Jillian Manning at Mountaineer Honda

Jillian Manning | Page 13

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

Contact Me
4.9
396 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

4.9

396 Reviews

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396 Reviews of Jillian Manning

August 05, 2025

Dealership Rating
Employee Rating

The staff is always pleasant and helpful. They make sure your needs and comforts are attended to and always with a smile. Jillian is such a joy to work with, she is funny and outgoing and jus More

by alyfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse, Vicky King, Franklin Priester, Barry Brand, James Kirk, Brittney Lasure

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Aug 05, 2025

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 30, 2025

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Employee Rating

When the phone service went out, I had no way to contact anyone at Honda! My car was ready at 1pm and I didn't get back to the dealership until after 3 pm. The person who drove me home and picked me up wa More

by vat336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 03, 2025

Mountaineer Honda responded

Thank you for your review, Victoria. We're sorry about the communication issues you encountered, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

Aug 04, 2025

Mountaineer Honda responded

Thank you for your review, Victoria. We're sorry about the communication issues you encountered, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 29, 2025

Dealership Rating
Employee Rating

Mountaineer Honda has always given excellent service. The staff is friendly and keeps you informed of the progress of the service on your car. More

by ELEANORMACLEAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vicky King

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Jul 29, 2025

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 28, 2025

Dealership Rating
Employee Rating

Jillian is the best! Her expertise is very appreciated and she has the best customer service! More

by SBOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse

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Jul 28, 2025

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 26, 2025

Dealership Rating
Employee Rating

Jillian is the best! Great customer service & knows her job! She is very informative & very communicative. Friendly, sweet & puts a smile your face just talking to her. M More

by songitalianqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 26, 2025

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

Jul 26, 2025

songitalianqueen responded

Thank you for your response. I have to bring my SUV back in. After having ac filters replaced, Freon & compressor link fixed & other things related to my AC, it began blowing warm air again yesterday. I have appt this Wednesday at 830. I pray they are able to figure out what the root of this problem is.

July 25, 2025

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Employee Rating

As usual, Jillian did a great as did the service tech. Thanks to both of them More

by rwdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 25, 2025

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 24, 2025

Dealership Rating
Employee Rating

Very friendly staff all of my service needs were taking care of with no issues More

by priesterfranklin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse, Vicky King, Franklin Priester, Barry Brand, Brittney Lasure

Report | Print
Jul 24, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 24, 2025

Dealership Rating
Employee Rating

Great experience, feel comfortable using this Honda dealership. Great prices. A very professional dealership. I recommend. More

by lewismackscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2025

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 24, 2025

Dealership Rating
Employee Rating

Jillian went above and beyond and beyond to price out all the parts and prices including labor to fix all the issues with my 1998 Honda accord More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2025

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

July 18, 2025

Dealership Rating
Employee Rating

Workers were all pleasant and very informative on what was being done with my car. More

by twinpostavery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 18, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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