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Jillian Manning
Jillian Manning at Mountaineer Honda

Jillian Manning | Page 25

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

Contact Me
4.9
397 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

4.9

397 Reviews

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397 Reviews of Jillian Manning

January 20, 2025

Dealership Rating
Employee Rating

I had an issue with the oil change service but Joe Urse took care of it. Love the service at my local honda dealership. These guys will go above and beyond. Highly recommended. More

by KHOSA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Urse

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Jan 23, 2025

Mountaineer Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

Jan 23, 2025

Mountaineer Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 20, 2025

Dealership Rating
Employee Rating

professional, courteous, and appointment time kept as promised. Technician was informative. I like that they update me to any maintenance that may need attention. More

by rwooden0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 20, 2025

Dealership Rating
Employee Rating

Jordan at Mountaineer Honda was awesome! His customer service was outstanding. Can’t say enough complimentary things about the excellent customer service JoDean provided. Thank you, Jordan! More

by JeffLilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway

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Jan 20, 2025

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 20, 2025

Dealership Rating
Employee Rating

The Honda dealership is great and has nice cars and the guy who helped me has nice hair. More

by cdgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse , Jason Albright, Robert Brooks, Jordan Callaway, Dennis Cochran, Bryan Fato

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Jan 20, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 18, 2025

Dealership Rating
Employee Rating

Saturday morning appointment fast friendly service … the fella that took care of me was really outstanding! He explained my warranties and when I should make my next service appointment he even offered me b More

by babygirlsmomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Urse , Jason Albright, Jordan Callaway

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Jan 19, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 17, 2025

Dealership Rating
Employee Rating

The service department is clean, organized and efficient. Jillian is knowledgeable and friendly. She thoroughly explained the process and answered all my questions. She's a pleasure to interact with. More

by sadavis3537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 10, 2025

Dealership Rating
Employee Rating

All the employs in which I had contact with were very courteous and professional. They were well trained. More

by jpshriver43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Sprouse

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Jan 10, 2025

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 09, 2025

Dealership Rating
Employee Rating

They were helpful, timely, and the work was completed under the given estimate. I was pleased. More

by tmpoling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with Jillian and our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 09, 2025

Dealership Rating
Employee Rating

Jordan was very helpful and nice to deal with. Jillian is always nice and have dealt with prior as it is nice that she recognizes returning customers. I will definitely be back, Thanks for the More

by r662w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway

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Jan 09, 2025

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jordan and Jillian here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 08, 2025

Dealership Rating
Employee Rating

From start to finish Seth, Rebecca and all the staff at Mountaineer Honda went above and beyond. I highly recommend when looking for a reliable vehicle Great deals and exceptional service More

by moorec70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Rebecca Richards, Joseph Urse , Dennis Cochran

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Jan 08, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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