The staff is kind and keeps you well informed on the
progress of your vehicle
progress of your vehicle
More
by brendakstreets
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2025 -
Mountaineer Honda responded
Brenda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
Work was performed professionally and on time.
Additional info was given for future maintenance.
Would love to see a larger waiting room.
Additional info was given for future maintenance.
Would love to see a larger waiting room.
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by mepaint13
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2025 -
Mountaineer Honda responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
The service center staff is always polite, professional
and moving customers in and out quickly. I highly recommend this service center for your Honda.
and moving customers in and out quickly. I highly recommend this service center for your Honda.
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by mickwv
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jason Albright
Jan 06, 2025 -
Mountaineer Honda responded
Thank you so much for your kind words, Mick, and for taking the time to leave us this wonderful feedback!
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
We had a great experience with everyone at this Honda
dealership, especially Jason in service. I don’t write reviews, and I don’t this phrase much, however, Jason was the definition of going above and b
dealership, especially Jason in service. I don’t write reviews, and I don’t this phrase much, however, Jason was the definition of going above and beyond. We even arrived to pick up our vehicle after service had closed and a salesman was able to help us pick up our vehicle. I don’t have any dealership loyalty, but when I’m ready to purchase our next Honda I will definitely be stopping at mountaineer Honda first. Thank you.
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by Jordan
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jason Albright
Jan 03, 2025 -
Mountaineer Honda responded
Jordan, Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
Mt Honda is great!
From Wayne who’s sales them to Jillian who keeps them running. Great team ! Always has been great service.
Thanks
Estelle Rice
From Wayne who’s sales them to Jillian who keeps them running. Great team ! Always has been great service.
Thanks
Estelle Rice
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by estelle1953
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jason Albright, Jordan Callaway, Shawn , been there forever… Great person
Jan 03, 2025 -
Mountaineer Honda responded
Estelle, Thank you for your very kind review. Jilian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
So bad experience.
they didn’t listen to me. They took my sticker with out my permission.
they didn’t listen to me. They took my sticker with out my permission.
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by samirasader
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joseph Urse
, Jason Albright, Jordan Callaway
Jan 06, 2025 -
Mountaineer Honda responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
Jan 06, 2025 -
Mountaineer Honda responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
My maintenance advisor was excellent and very friendly.
Service was quick. Thank you for an enjoyable visit.
Service was quick. Thank you for an enjoyable visit.
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by jpreaskorn
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2025 -
Mountaineer Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
Sierra was very helpful.
Jillian in service department is always helpful as well. I am happy with my new CRV, I just hope it is more reliable than my 21 CRV
Jillian in service department is always helpful as well. I am happy with my new CRV, I just hope it is more reliable than my 21 CRV
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by apechart
Verified Customer
Verified Customer
Jan 02, 2025 -
Mountaineer Honda responded
Thank you so much for choosing Mountaineer Honda! It's great to hear that Sierra and Jillian were so helpful. Please let us know if we can be of any more assistance.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Provided a ride home and back to the dealership.
Employees were very helpful and the problem with the car is solved.
Employees were very helpful and the problem with the car is solved.
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by timothybode
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joseph Urse
, Jason Albright, Jordan Callaway
Jan 02, 2025 -
Mountaineer Honda responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com
Great service!
I would recommend Mountaineer Honda to everyone! Service was quicker than I expected.
I would recommend Mountaineer Honda to everyone! Service was quicker than I expected.
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by dnewlon3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joseph Urse
, Jason Albright, Jordan Callaway
Jan 02, 2025 -
Mountaineer Honda responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Joe Urse
Service Manager
304-842-5600 ext 5118 jurse@mountaineerhonda.com