Jim Agur
Jim Agur at Skyline Ford

Jim Agur | Page 11

Fixed Ops Manager

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

Contact Me
4.5
183 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

42 yrs, 3 mos

Languages Spoken

English English

4.5

183 Reviews

Write a Review

183 Reviews of Jim Agur

May 30, 2023

Dealership Rating
Employee Rating

Super easy and friendly service from Gavin. Will recommend him in the future for others More

by bfulton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler , Gavin Lawson, Rich Ramsey

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 22, 2023

Dealership Rating
Employee Rating

Great service great job get the problem fix on time will deal with them in the future More

by TUCKNROLL010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler , Gavin Lawson, Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 22, 2023

Dealership Rating
Employee Rating

It was helpful that they called ME back after a long wait for an opening in THEIR schedule for the particular work I needed done on my vehicle. More

by ToniNames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 19, 2023

Dealership Rating
Employee Rating

John the Service manager was the only quality and actually above and beyond support we received. I can’t say enough good things about John however, the rest of the service team which included the s More

by Stebbinsoptimalsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Arturo Gonzalez, John Marr , Gavin Lawson, Parts manager was the rudest. Threaten to rip out parts when I asked why they weren’t reducing the price due to all of the screw ups. Ridiculous customer service.

May 19, 2023

Skyline Ford responded

Thank you for your feedback. We appreciate your positive remarks about John, our service manager. We apologize for any negative experiences you had with our service or parts teams. We understand that inconsistent and incorrect communication can be frustrating and lead to delays and added expenses. We value your time and money, and we will use your feedback to improve our team's performance and ensure better communication in the future.

May 18, 2023

Dealership Rating
Employee Rating

The staff was polite and expeditious. My vehicle was ready on time. Communication was accurate and timely. More

by dj.guajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Skyline Ford responded

We're happy we could serve you. Thank you for choosing Skyline Ford!

May 14, 2023

Dealership Rating
Employee Rating

I think that they take too long to get things done on your car. Man there was very rude it took care of me. I would not be back again. Have a great day More

by dpgay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2023

Skyline Ford responded

Thank you for your feedback and for leaving this review. We never want anyone's vehicle to have an extended stay with us but there are many factors when trying to get your vehicle back on the road. We hope to have the opportunity to earn your business back in the future. Please don't hesitate to reach out.

May 11, 2023

Dealership Rating
Employee Rating

We have been very pleased with Skyline Ford for almost twenty years Not only is your service excellent but also you stand behind your work!!!On our last repair work we had a gasoline leak when we got home More

by TEAMBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler , Gavin Lawson, Rich Ramsey, Sterling Wallace, Jeff White, Dennis who delivered me to my home with friendly conversation!!!

May 19, 2023

Skyline Ford responded

Here's to 20 more years! Thank you for choosing Skyline Ford!

May 19, 2023

TEAMBUILDERS responded

Thanks! We purchased our Ford 500 in 2007 from Skyline and it still looks and performs great!!! All of our service has been with you!

May 10, 2023

Dealership Rating
Employee Rating

Very good customer service and very friendly, but lack of communication and updates for me. More

by mazdzer.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler , Gavin Lawson, Rich Ramsey, Sterling Wallace

May 18, 2023

Skyline Ford responded

Thank you for the feedback regarding communication. We will sharpen it up for your next visit. Thank you for choosing Skyline Ford!

May 07, 2023

Dealership Rating
Employee Rating

thought they were doing a good job, but not so. cats were stolen while truck was on lot, truck wont go into 4wd, fumes in cab at times. More

by jadboggess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavin Lawson

May 04, 2023

Dealership Rating
Employee Rating

Everyone is always so friendly and willing to go the extra mile for you. I would strongly reccomended them!! More

by Octav_hrndz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr

May 19, 2023

Skyline Ford responded

We will always go the extra mile! Thank you for choosing Skyline Ford!

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