Jim Agur | Page 15

I love coming to Skyline. The atmosphere is so relaxing. Staff is excellent. Mechanics are really great. The atmosphere is so relaxing. Staff is excellent. Mechanics are really great. More

by BANDSWINSTON Verified Customer Verified Customer

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This is the second time I take my car for service and everyone is very polite and nice people everyone is very polite and nice people More

by Yeni Maciel Verified Customer Verified Customer

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I can always count on Skyline Ford to take care of me and my Ford Escape. They got me in for service quickly even though it was not an emergency and they topped off my fluids, put air in my tires, gave me a my Ford Escape. They got me in for service quickly even though it was not an emergency and they topped off my fluids, put air in my tires, gave me a ride home and made sure that I had return ride to pick up my car. This is my third vehicle from Skyline Ford, and I have not been disappointed. They always give me personal service and are not too busy to help. If you are shopping for a car, I highly recommend talking to Phillip McColly in Sales. And Mel in Service deserves a raise for all she does for Ford customers. Thanks! More

by Jennnetz Verified Customer Verified Customer

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It is a Fast and reliable Dealer for a quality service even when you have a recall service even when you have a recall service More

by jerry_moran Verified Customer Verified Customer

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Easy follow process, completed in a reasonable amount of time. Job completed right the first time time. Job completed right the first time More

by Jd Verified Customer Verified Customer

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Poor ethics, poor shop management, and poor customer care. I brought my 2021 F150 in for an adaptive front air-dam inspection. I was told the issue was covered under warranty and that a new part was care. I brought my 2021 F150 in for an adaptive front air-dam inspection. I was told the issue was covered under warranty and that a new part was ordered. I brought my truck back for the replacement when the new part arrived a few weeks later. A few hours later I received a call from Skyline service and was told that the part was cracked now so I would be responsible for the $1100 bill. I went to the shop and spoke with the service manager, who informed me that they ordered an adaptive front shutter in the grille. I was confused by this because I never asked for this part to be inspected or replaced, he even told me that it wouldn’t fix my issue. I really don’t understand where the adaptive shutter issue even came from or why it was ordered. When I clarified this, I was told that I would be responsible for the replacing the air-dam. I don’t know how a vehicle can be brought in for a specific inspection, the customer told of an issue, a promise of it being covered under warranty, and when a new part arrives the customer is told they have to pay for it because of damage that was never noted in the initial inspection. And where did the excuse of a separate issue and part come from? More

by Disgruntled customer Verified Customer Verified Customer

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Great communication with Service Department. They called and reminded me of the service date so I wouldn't forget. They called and reminded me of the service date so I wouldn't forget. More

by Cristian Verified Customer Verified Customer

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The staff at skyline Ford parts service and sales are fantastic I'm very knowledgeable fantastic I'm very knowledgeable More

by JIIMAGUR2 Verified Customer Verified Customer

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Great service and all the service advisors and service management that I worked with are very professional. management that I worked with are very professional. More

by vincegregson2 Verified Customer Verified Customer

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Always helpful and good friendly customer service Here are some more words there almost 15 are some more words there almost 15 More

by Chasley51 Verified Customer Verified Customer

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