Jim Barry
Jim Barry at Dick Wickstrom Chevrolet

Jim Barry | Page 18

Service Manager

Dick Wickstrom Chevrolet

555 East Irving Park Road
Roselle, IL 60172

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5.0
203 Reviews
5.0

203 Reviews

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203 Reviews of Jim Barry

December 02, 2017

Dealership Rating
Employee Rating

Service with a smile A caring dealer that provides personal service to your vehicle while providing a comfortable waiting area. Great pricing on automobiles as well as ser More

by trapshooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2017

Dealership Rating
Employee Rating

Best car buying experience EVER! We've used Wickstrom Chevy for service on our Traverse for years, but this was our first new car purchase experience with them. Such friendly, knowled More

by Dharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean

Oct 02, 2017

Dick Wickstrom Chevrolet responded

Diana, thank you for the feedback! We are happy to hear of your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Tony Hayes, Sales Manager, 630-529-7070

September 26, 2017

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Employee Rating

My Black Bomber I purchased my 2006 Monte Carlo SS in February of 2006 brand new. And I have always brought my Monte back to Wickstrom for all my needs. They have a More

by Black Bomber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 25, 2017

Dealership Rating
Employee Rating

Oil Change Went to Dick Wickstrom for an oil change and tire rotation, the service Tech pointed out I'd need tires soon and would give me estimate for new tires, More

by dkrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2017

Dick Wickstrom Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Dick Wickstrom Chevrolet's Service Department. Sincerely, Tony Hayes, Sales Manager, 630-529-7070; Jim Barry, Service Manager, 630-529-7070

February 19, 2017

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Employee Rating

Wow, that was fast! Outstanding, courteous, quick, hassle-free service. Very impressive service and work performed perfectly. I highly recommend Wickstrom Chevy. Wish I w More

by Anthony T. Cacioppo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2017

Dick Wickstrom Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us, Anthony. I am delighted to hear you were treated with outstanding, courteous, quick, and hassle-free service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next car. All the best, Jim Barry, Service Manager, 630-529-7070

February 12, 2017

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Employee Rating

Excellent service and friendly staff I have always been very pleased with the friendliness and efficiency of the Wickstrom staff. They quickly diagnosed the problem with my older vehicle More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2017

Dick Wickstrom Chevrolet responded

Linda, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! All the best, Jim Barry, Service Manager, 630-529-7070

February 02, 2017

Dealership Rating
Employee Rating

Professional, no pressure and honest. Sean in service great The service Dept / Sean explained how long it would take to finish the job. Then came back to update me on the process. Fantastic communication. See More

by Martin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean

Feb 03, 2017

Dick Wickstrom Chevrolet responded

Hi Martin and thank you for this great review! We're excited to hear that Sean took care of you! He is a great asset and we appreciate all he does. Kind regards, Jim Barry, Service Manager, 630-529-7070

November 30, 2016

Dealership Rating
Employee Rating

My Baby I always bring my 10 year old Monte Carlo in to Wickstrom Chevrolet for service. Terry is my service contact person and he always takes care of me. More

by Black Bomber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Biernat, Service Dept.

Nov 30, 2016

Dick Wickstrom Chevrolet responded

Thanks for giving us the opportunity to service your vehicle, Charlotte. I am happy to hear that everything went well for you. I will pass your feedback along to Terry. Drive safely. All the best, Jim Barry, Service Manager, 630-529-7070

October 04, 2016

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Employee Rating

Somewhat disappointed I returned my Equinox AGAIN to correct a leak that developed since the transmission was replaced (at 55K miles) at Wickstrom Chevy. I also decided to More

by Pete B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2016

Dick Wickstrom Chevrolet responded

Pete, I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jim Barry, Service Manager, 630-529-7070

September 27, 2016

Dealership Rating

Great Service. I just came in for an oil change and was able to be scheduled that afternoon. I was greeted by name. The process was quick and efficient. The waiti More

by Hody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2016

Dick Wickstrom Chevrolet responded

Hody, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Terry provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jim Barry, Service Manager, 630-529-7070

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