Jim Berlin
Jim Berlin at Phillips Buick GMC

Jim Berlin | Page 55

Service Advisor

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

Contact Me
4.8
574 Reviews

Jim Berlin is a family man who treats his customers the way he would like his family treated when bringing their cars in for service. Getting to the cause of a problem is the best way to resolve the issue and leads to the possibility of a warrantied service item. Either way, finding the “why” of a service problem leads to the proper actions being taken and a satisfied customer. Jim is a “car guy” and has been in the car business almost as long as he has been married, 35 and 36 years respectively. With 3 girls of his own and 3 grandchildren, it is easy to see why some of Jim’s hobbies involve flowers, plants and home repair. He balances it all with cruising, because Jim’s a cool grandfather. Between the Florida Gators and Tampa Bay Buccaneers, Jim has staked out his sporting interests and enjoys a business career where he wins the respect of employees and customers alike.

4.8

574 Reviews

Write a Review

574 Reviews of Jim Berlin

February 04, 2022

Dealership Rating
Employee Rating

Fast and efficient service and provided good info re recalls and oil leaks not previously known. More

by plm43rkm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 04, 2022

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the service and amenities that we offer. Thank you for taking the time to share about your positive experience. It was a pleasure to help you, and we look forward to seeing you again.

January 29, 2022

Dealership Rating
Employee Rating

I was from out of town and they were so curtious and helpful. They done everything they could do to get me back on the road home to my family. I would highly recommend them to anyone More

by Trying to get home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Phillips Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers. We strive to give all our guests great service while still getting things done in a timely manner. We are so glad that you felt at home here and gave us the opportunity to get you safely back on the road home again.

January 27, 2022

Dealership Rating
Employee Rating

Dealing with salesman Bart Larue was a pleasure. He spent hours helping me find the right car that matched my price and size to fit in my garage along with another car and golf cart. The dealership has More

by JKW72107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Jan 27, 2022

Phillips Buick GMC responded

This feedback was wonderful to read - thank you for sharing! Our team aims to take excellent care of our guests and we are happy to hear that Bart hit the mark. Your 5-Star rating for us was very kind as is your recommendation of Phillips Buick GMC. We look forward to your next visit.

January 25, 2022

Dealership Rating
Employee Rating

They repaired our 2012 Buick enclave in a very timely manner. Replaced water pump. We are happy with the service we get from them. More

by mr58buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

January 21, 2022

Dealership Rating
Employee Rating

Zack has gone above and beyond to provide great service. Zack has gone above and beyond to provide great service. Came in for a replacement key fob a few weeks ago and he noticed a recall on my car. Called More

by etc2465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack

Jan 24, 2022

Phillips Buick GMC responded

We appreciate your kind words for Zach and the great 5-Star rating because it means our relationship is growing stronger. Using our experience and knowledge on your behalf is our privilege and we look forward to your next visit.

January 20, 2022

Dealership Rating
Employee Rating

Service greeted me quickly and assisted in getting my car serviced. Courtesy car was very good. More

by Ohiopickler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Phillips Buick GMC responded

Thank you for the high review and kind words for our Service Team. Come back soon.

January 20, 2022

Dealership Rating
Employee Rating

Was having noise from left front endThey went completely Was having noise from left front end They went completely through the car and couldn’t find any problem More

by cjlivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Phillips Buick GMC responded

Thank you, CJ, for taking the time to review us and give us 5-Stars! We strive to provide a seamless experience for customers, and it was our pleasure to heIp you, We look forward to doing so again.

January 19, 2022

Dealership Rating
Employee Rating

Very pleasant staff to work with. They were very helpful and fixed my car in a timely manner. More

by KDABBOTT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Phillips Buick GMC responded

Thank you so much for the 5-STAR review, it is great to hear that you had an enjoyable experience. Just know that our relationship does not end after the sale, if you need anything feel free to reach out. We look forward to seeing you again.

January 18, 2022

Dealership Rating
Employee Rating

All went well and was handled great by Jim Berlin in service. The only suggestion as you had my car for a week would be to wash it before I pick it up. I had to stop in your parking Lot and clean my w More

by TONY.ROSSIGNOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Phillips Buick GMC responded

Tony, thank you for taking the time to highlight Jim Berlin for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments and 5-Star review even though we missed a chance to wash your vehicle. We look forward to your next visit and car wash.

January 16, 2022

Dealership Rating
Employee Rating

Being from out of state, the service team was great. When I am back in the area, I will always consider Phillips GMC ! More

by RR420395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith and Zack also

Jan 18, 2022

Phillips Buick GMC responded

Thank you for the kind words and 5-Star review. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication

...
55
...

Dealership Inventory (327 Vehicles)

used 2023 GMC Acadia car, priced at $33,824
2023 GMC Acadia
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 GMC Acadia car, priced at $64,361
2026 GMC Acadia
new
Glacier White Tricoat exterior
Automatic
Front-wheel Drive
new 2026 GMC Yukon XL car, priced at $79,516
2026 GMC Yukon XL
new
Volcanic Red Tintcoat exterior
Automatic
Rear-wheel Drive
used 2020 Buick Enclave car, priced at $21,098
2020 Buick Enclave
used
Dark Slate Metallic exterior
Automatic
All-wheel Drive
used 2022 Hyundai SANTA CRUZ car, priced at $22,997
2022 Hyundai SANTA CRUZ
used
Hampton Gray exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Traverse car, priced at $33,991
2022 Chevrolet Traverse
used
Cherry Red Tintcoat exterior
Automatic
All-wheel Drive