Jim Birdsell
Jim Birdsell at Westown Ford Lincoln

Jim Birdsell | Page 5

GM of Sales

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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5.0
170 Reviews
5.0

170 Reviews

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170 Reviews of Jim Birdsell

August 08, 2024

Dealership Rating
Employee Rating

Cierra Burns was wonderful. Very knowledgeable and extremely personable. No pressure! Pam Birdsell was very organized and professional! Great experience ! More

by Teresa Brady
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell, Cierra Burns

June 21, 2024

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I've owned 4 or 5 dodge trucks and bought them all from Westown in Jacksonville, great trucks and great service 👍 More

by drpopp
Service Price Transparency
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Recommend Dealer
Yes

June 06, 2024

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On a maintenance checkup I mentioned a problem occurred when the Ford Pass app updated. After maintenance was finished they walked me patiently thru the steps trying to resolve the issues Everything was More

by kathleenblakeley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Kaufmann, Daniel

May 22, 2024

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They were very friendly and knowledgeable about the vehicles they also treated you like you were a special customer. More

by weisner70
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller, Pam Birdsell

April 21, 2024

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So kind and very helpful! Zander was absolutely awesome! He found exactly what I wanted and the right price! More

by lauradeady13
Sales Price Transparency
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Recommend Dealer
Yes

April 21, 2024

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Great deal on a truck. Salesperson Vicki was outstanding. Service with a smile and answered all of our questions More

by randy.hostetler
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Vicki Loughary, Pam Birdsell , Jeremy Kaufmann

April 19, 2024

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Was very pleased with service department. I needed a part,they immediately ordered after letting me know the cost.Called when part came in and set an appointment. Part was put on and I was o More

by kathleenblakeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller, Daniel Frye, NIck Xamis, Pam Birdsell , Jeremy Kaufmann, Michael,service department

April 07, 2024

Dealership Rating
Employee Rating

Great experience from start to finish. Highly recommend Westown Ford for purchase of a vehicle and their service department. More

by kathleenblakeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller, Daniel Frye, NIck Xamis, Pam Birdsell , Jeremy Kaufmann

April 07, 2024

Dealership Rating
Employee Rating

Love our Ford 150! Wade Muller found exactly what we were looking for! Extremely friendly and efficient operation from beginning to end. We highly recommend Westown For More

by dledwards72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Wade Muller

April 03, 2024

Dealership Rating
Employee Rating

Very pleasant experience with service department! Listened to my concerns, kept me informed, gave options for solutions to my concerns,along with prices. Thank you Westown Ford and Daniel,Michael.& More

by kathleenblakeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller , Jeremy Kaufmann, Daniel and Michael.

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