Fatima Martinez was my adviser and provided excellent
customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!!
customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!!
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by fabascoli
Service Price Transparency
Other Employees Tagged:
Fatima Martinez
Labisita atoyota fui todo unexcito los atendieron muy
bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo
bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo
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by donilaaguilar627
Quiero expresar mi agradecimiento a el Senor Dougla que
tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende
tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende
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by Maria reyes
Excellent experience for me.
The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy B
The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy Behl, the manager who handled everything for me.
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by Chibamba
Service Price Transparency
Other Employees Tagged:
Simpy Behl
They were very helpful when I was in the process to find
a new car
a new car
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by aimari2
It was an excellent experience.
All the dealer staff were very cooperative and helpful. I can rate them all as excellent—many thanks.
All the dealer staff were very cooperative and helpful. I can rate them all as excellent—many thanks.
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by mikitinaseyoum
Sep 29, 2024 -
Alexandria Toyota responded
Thank you for taking the time to let us know how we did. We are so glad to have earned excellent remarks from you. Take care and we hope to see you next time!
Un buen servicio la verdad de primero no me atendían
talves por la apariencia pero si valió la pena me hicieron bien el servicio gracias lo Recomiendo
talves por la apariencia pero si valió la pena me hicieron bien el servicio gracias lo Recomiendo
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by Ever Banegas
Service Price Transparency
Jul 26, 2024 -
Alexandria Toyota responded
Hola Ever, te agradecemos que te hayas tomado el tiempo de dejarnos estos comentarios. Nos disculpamos por no haber sido notado cuando llegó por primera vez, lo tomaremos en consideración. Gracias de nuevo por tu reseña.
They were excellent in dealing with me and excelling, and
I thank them for this treatment.
I thank them for this treatment.
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by saadbouh231
Jul 20, 2024 -
Alexandria Toyota responded
Hello, thank you so much for the positive review!
Have tried two days in a row to reach the Service
department. All three phone calls resulted in a recording saying "we cannot take your call right now and please leave a message". Very poor service!!
department. All three phone calls resulted in a recording saying "we cannot take your call right now and please leave a message". Very poor service!!!
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by Swissstone
Other Employees Tagged:
Jenny
Jul 16, 2024 -
Alexandria Toyota responded
We are sorry you are having trouble getting through. Would you mind sharing the number that you are dialing so that we can investigate further? We can also be reached at 571-303-1418 or 703-684-0700. Thank you for your patience while we try to resolve the issue.
Jul 16, 2024 -
Swissstone responded
Thank you for the second numbers. I'll give them a try. I also reached out to the Manager "Chris" and left him a message after not being able to reach a human for two days. He never returned my call.
The staff and manager of service repairs is extremely
friendly, professional, knowledgeable and attentive. Excellent customer service, which sadly is not common in many places of business these days so I
friendly, professional, knowledgeable and attentive. Excellent customer service, which sadly is not common in many places of business these days so I really appreciated the service and attention I received from Alexandria Toyota. Kudos to them!
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by Carlos
Service Price Transparency
Jul 17, 2024 -
Alexandria Toyota responded
Carlos, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.
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