Jim Brotherton
Jim Brotherton at Alexandria Toyota

Jim Brotherton | Page 5

Sales Consultant

Alexandria Toyota

3750 Richmond Hwy
Alexandria, VA 22305

4.5
114 Reviews
4.5

114 Reviews

Write a Review

114 Reviews of Jim Brotherton

July 15, 2024

Dealership Rating
Employee Rating

It was great on all counts I had no problems be I am waiting for my second key no one should spend 53,000 grand and have to wait for a key don't have keys don't sale the car so I'm just waiting More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Macie Zawisza sold me a carwith not I liked his salesmanship

Jul 15, 2024

Alexandria Toyota responded

Hello Ty, thank you; we appreciate your feedback!

July 02, 2024

Dealership Rating
Employee Rating

Just purchase d a 2025 Camry, my 4th vehicle from this dealership. Always a pleasure to work with Eric C. - he's straight-up and no xx. I had one issue I wanted checked and the service dept. squeezed me More

by nvanormalguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric C sold me the car NOT Jim Brotherton, whoever he is. Roy in Service - couldn't have been more friendly or helpful. He helped me understand some of the car's complicated safety and electronics, that the manual doesn't really do well.

Jul 03, 2024

Alexandria Toyota responded

Hello, thank you for sharing your positive experience! And we appreciate your honest feedback.

June 28, 2024

Dealership Rating
Employee Rating

Alexandria Toyota is outstanding in all areas. I am, driving the fifth car that I bought new from them. Each trade was a car driven over 150,000 miles one over 200,000 All serviced by them. More

by sandynieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service , M. Manrique

Jun 28, 2024

Alexandria Toyota responded

Hello Sandy, Thank you for taking the time to let us know how we did. We hope you have a great day!

June 19, 2024

Dealership Rating
Employee Rating

Great customer service and professional atmosphere, sales department. Sam is one of the best sales representatives I met. Your business is blessed to have great person like Sam More

by Mohamed.ali12321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Demessie

Jun 21, 2024

Alexandria Toyota responded

Hello Mohamed, your satisfaction is our top priority. Thank you for your feedback!

June 14, 2024

Dealership Rating
Employee Rating

Hue Van and Mohammad Debeer were highly professional and if not for them a sale would not have been possible. More

by carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hue Van, Mohammad Debeer

Jun 15, 2024

Alexandria Toyota responded

TCarlos, thank you for taking the time to let us know how we did. We hope you have a great day!

May 23, 2024

Dealership Rating
Employee Rating

Jim Brotherton, definitely will use his service again. Honest, respectful and by any means not being pushy. Humble and definitely understand what my preference is More

by Eswid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2024

Alexandria Toyota responded

Eswid, we are so pleased you enjoyed your visit to Alexandria Toyota!

April 29, 2024

Dealership Rating
Employee Rating

Very nice group to work with. Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be. More

by bsotero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Artis

May 01, 2024

Alexandria Toyota responded

Hello, thank you; we appreciate your feedback and hope you are enjoying your new vehicle!

April 29, 2024

Dealership Rating
Employee Rating

He is not explaining well to us, when I bought the Toyota rav 4 xle there is no duplicate key and no floor mat in the floor More

by Nenita Sagum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam

May 02, 2024

Alexandria Toyota responded

Hi Nenita - we tried calling you to address your concerns. We are very sorry to hear of your frustrations. Please call us at 703-684-0700 and ask for Laura at your convenience.

April 13, 2024

Dealership Rating
Employee Rating

great team, great service. very customer oriented. every person I dealt with was knowledgeable and helpful. More

by james76collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura, Simpy, Caesar

Apr 16, 2024

Alexandria Toyota responded

Hello James, we appreciate you taking the time to leave us this feedback.

April 12, 2024

Dealership Rating
Employee Rating

We recently purchased a 2024 Toyota 4Runner and could not be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100% More

by brodersen101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Quintanilla

Apr 16, 2024

Alexandria Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

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