Jim Burke | Page 7

Best car buying experience anywhere What can I say. This is my families fourth "Imperial" vehicle since 2011. The sales and financial people are extremely knowledgeable. Having absolutel What can I say. This is my families fourth "Imperial" vehicle since 2011. The sales and financial people are extremely knowledgeable. Having absolutely zero sales pressure make my car car/truck buying a pleasurable experience. The financial phase of the sale was made much less an apprehensive ordeal due to Mikes thorough and complete answers. to our many question. Without a doubt, we will be back to Imperial for our next car. More

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Happy Customer! I had a unique situation and my lease was coming up in a few days. I had been trying to work with the same dealership I had in the past and I was hit I had a unique situation and my lease was coming up in a few days. I had been trying to work with the same dealership I had in the past and I was hitting so many brick walls. I was getting more and more frustrated and nervous because I knew my time was running out! I was advised to go work with Imperial. Because I had such a unique situation. I asked to speak to the manager as soon as I was approached. Typically this is when a sales person would continue to press and just make me more upset. Jim Burke was fantastic though. He did ask a few short questions and said he would get the manager for me right away. Aaron Jacobs came right over and was so wonderful! He greeted me and I explained everything. He broke down exactly what they could and would do for me in a way that made me feel at ease. He allowed me to ask any questions and concerns I had and he never got offended by them. He handed me back over to Jim. Jim found the perfect car for my circumstance by listening to my needs and wants. He prepared me for Jim Walsh, Jr. who worked the financing and even gave me a few tips for the future! After feeling "beat up" from working with my other dealership, I was so pleased to have such a positive and wonderful group of gentlemen work so well for me. Thank you for everything again! More

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Buy from Imperial Outstanding Sales Rep Jim Burke- Dealership-Clean-friendly -helpful-efficient and fast. We will come back again and also recommend to our friends and Outstanding Sales Rep Jim Burke- Dealership-Clean-friendly -helpful-efficient and fast. We will come back again and also recommend to our friends and family. A very pleasant experience. More

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Best Car Buying Experience Ever Thanks to JP Carlo, Jim Burke and Mike Walsh Jr. for making my purchase such a breeze. Their combined sales and financing experience put me at ease t Thanks to JP Carlo, Jim Burke and Mike Walsh Jr. for making my purchase such a breeze. Their combined sales and financing experience put me at ease throughout the whole process. I will definitely come back to Imperial for my next purchase. More

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Happy to be back in a Jeep We recently purchased a Jeep Cherokee from Jim Burke. Could not have asked for a better car buying experience! Very professional, we would recommend We recently purchased a Jeep Cherokee from Jim Burke. Could not have asked for a better car buying experience! Very professional, we would recommend highly! More

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2015 Jeep Wrangler I recently purchased a 2015 Jeep Wrangler. It was a very comfortable experience. There was no pressure for the sale & my salesman was very pleasant. I I recently purchased a 2015 Jeep Wrangler. It was a very comfortable experience. There was no pressure for the sale & my salesman was very pleasant. I had certain criteria that I needed to close the deal and all were met to my satisfaction. This was my first experience purchasing a car at Imperial and I would definitely recommend them to my friends. More

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Some Hiccups, But It"s All Good In The End Jim Burke was very friendly to deal with. He took phone calls and found the answers to my questions and returned calls several times. Although the de Jim Burke was very friendly to deal with. He took phone calls and found the answers to my questions and returned calls several times. Although the dealership was a little out of my travel circle, I found the truck I wanted on line and spoke with Lou Frasca on the phone. It was worth the trip. When it came time to meet with Mike Walsh in finance there was some miscommunication as to how many dollars can be put on a credit card but all was worked out. Just one tip, if your looking for a specific car, call first and make sure they can find it on their lot and they have it ready for you to see. I did not call ahead and it took them almost an hour to locate the truck I had seen on the internet. All in all, the experience was very good and I would definitely buy from this dealership and specifically Jim Burke again. More

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