Jim Cole
Jim Cole at Volvo Cars Bridgewater
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Jim Cole | Page 24

Service Manager

Volvo Cars Bridgewater

1028 US-22
Somerville, NJ 08876

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251 Reviews
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251 Reviews

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251 Reviews of Jim Cole

September 16, 2019

Dealership Rating
Employee Rating

The service provided by Service Manager Jim Cole, was excel Mr Jim Cole, explained each item/type of service, to be provided on the specific date, he also arranged for loaner car, and completed the service with More

by XMADANX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: front desk receptionist was very polite

September 12, 2019

Dealership Rating
Employee Rating

Excellent Service No waiting for an appointment, fast service and the problem was solved and the new battery was covered by vehicle warranty and car wash. Very courteou More

by CGINTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 09, 2019

Dealership Rating
Employee Rating

VOLVO is great! I have going to Bridgewater service since I purchased my car in 2006. Their service is exceptional. I get honest recommendations, reasonable quote and More

by SIMONESPOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carl Durant , Nuno and George in service

September 09, 2019

Dealership Rating
Employee Rating

Routine Maintenance Upon completion of a 3 year lease for my 2012 Volvo C70 I decided to purchase the car and have been totally satisfied with the car and my decision to More

by MARY.NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dominick DiFalco

August 30, 2019

Dealership Rating
Employee Rating

Great! Somerville Volo has come a long way. No question to silly to ask and willingness to listen. Service Department took my car right in (that's a plus). More

by MJ.WONG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dominick DiFalco

Sep 03, 2019

Volvo Cars Bridgewater responded

Your review is appreciated. We are happy to see that our team was able to assist you with your needs. - Dave Long

August 29, 2019

Dealership Rating
Employee Rating

Everything was done as requested I had a few things on my list in addition to the routine service, everything was completed. It took a little longer than expected, but I appreciate th More

by BOB-INGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2019

Volvo Cars Bridgewater responded

Bob, thank you for your 5-Star review about your service experience. We are happy to see our team working hard to ensure we inspect every aspect of your vehicle before giving it back. Thank you for choosing us to service your Volvo. - Dave Long

August 23, 2019

Dealership Rating
Employee Rating

Great Service Department This department is great from the time you walk through the door until the time you leave! My loaner was ready, my car was returned to me in great sh More

by LARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 26, 2019

Volvo Cars Bridgewater responded

Thank you for the 5-Star review. We appreciate your words about your experience and look forward to helping you with any future needs you may have. - Dave Long

August 13, 2019

Dealership Rating
Employee Rating

Service Center Performed Well Car had both warranty and non-warranty work done. Service Center kept me updated on progress. I received a loaner car and pick up service. Volvo ma More

by KRCJ14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carl Durant , George-service center

Aug 17, 2019

Volvo Cars Bridgewater responded

We are happy to see a great line of communication from our service team. Thank you for writing a review. - Dave Long

August 06, 2019

Dealership Rating
Employee Rating

Awesome as usual! This dealership is very customer oriented.They make appointments based on the customer's schedule,provide newer loaner cars or drive you home dependin More

by smcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Carlson, Steve Dolly, Nuno in service usually helps me.

Aug 07, 2019

Volvo Cars Bridgewater responded

Thank you for taking the time to provide a review about your experience with our service team. It is important to provide quality service to all our customers. - Dave Long

August 06, 2019

Dealership Rating
Employee Rating

Hassle Free Customer Service I have used Bridgewater Volvo for years. Familiar friendly faces and a “no bull” attitude. Will absolutely purchase my next Volvo from Bridgewater. up More

by pheuker75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Long

Aug 07, 2019

Volvo Cars Bridgewater responded

Thank you for the 5-Star review regarding our service team. We are happy that your experience will bring you back to the Volvo Country family. We look forward to helping you with any of your future Volvo needs and vehicles. - Dave Long

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