Jim Cole
Jim Cole at Volvo Cars Bridgewater
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Jim Cole | Page 4

Service Manager

Volvo Cars Bridgewater

1028 US-22
Somerville, NJ 08876

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251 Reviews
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251 Reviews

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251 Reviews of Jim Cole

April 20, 2021

Dealership Rating
Employee Rating

It is quite easy to have service at this location from scheduling to arrival to the time it takes. I was in an out for my 40,000 in an hour! More

by somara0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2021

Volvo Cars Bridgewater responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that our team delivered such a pleasant and timely experience.

April 15, 2021

Dealership Rating
Employee Rating

Nice, quick and efficient correction of problems and a thorough inspection of car. Also a thorough explanation of other issues that should be addressed as soon as possible. More

by DPTOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carl

Apr 15, 2021

Volvo Cars Bridgewater responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

April 14, 2021

Dealership Rating
Employee Rating

Jim was friendly and was able to answer my questions thoroughly and professionally. Car was returned in very clean condition with a sticker reminder for next service. More

by Jvillama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2021

Volvo Cars Bridgewater responded

It's great to hear that Jim was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Bridgewater!

April 12, 2021

Dealership Rating
Employee Rating

Carl the service advisor was great I am very happy with the level of service that I received. Bridgewater Volvo is a awesome place to get service. More

by bmwman1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 12, 2021

Volvo Cars Bridgewater responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carl and the rest of our team, and we look forward to working with you again.

April 06, 2021

Dealership Rating
Employee Rating

They are quick to schedule you for service, short waiting time and check more than you came for, very accommodating and efficient and fast and clean. More

by Mennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2021

Volvo Cars Bridgewater responded

Thank you for choosing Volvo Cars Bridgewater, Mennie! Your feedback and rating mean a lot to us. We're glad we were able to help you out in a timely manner, and we look forward to seeing you again!

April 01, 2021

Dealership Rating
Employee Rating

I have worked with both Nuno and Jim in service for years. The both of them have always been helpful, knowledgeable and always gives the best customer service. Thank you for your assistance. More

by JACKSONTOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nuno

Apr 01, 2021

Volvo Cars Bridgewater responded

Thank you so much for your excellent review, Jackson! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with both Nuno and Jim to be a positive one at Volvo Cars Bridgewater. Please don't hesitate to reach out if you need anything else. We're always happy to help!

April 01, 2021

Dealership Rating
Employee Rating

I called for service at the last minute due to having to drive out of town and Carl was able to squeeze me in for an appointment the next day. The service was outstanding. More

by tmoore55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carl

Apr 01, 2021

Volvo Cars Bridgewater responded

Thank you for your business and this five-star review. We're happy to hear that Carl was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2021

Dealership Rating
Employee Rating

Upon spending $300 for a tire rotation and wheel balance we come home to a tire pressure warning light, having to call the dealership to fix More

by marekpartyof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 14, 2021

Volvo Cars Bridgewater responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more detail, please leave us your contact information so we can reach out.

March 26, 2021

Dealership Rating
Employee Rating

Always great service from Jim Cole and the team. I’m always happy with the service that I receive from Volvo of Bridgewater. Job well done. More

by jlocasci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2021

Volvo Cars Bridgewater responded

We are very happy Jim, once again, provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 25, 2021

Dealership Rating
Employee Rating

It was easy to make an appointment. It was easy to drop my car off. Easy to wait for my car. I highly recommend Bridgewater Volvo. More

by MidnightDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2021

Volvo Cars Bridgewater responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business!

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