Jim Cole
Jim Cole at Volvo Cars Bridgewater
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Jim Cole | Page 3

Service Manager

Volvo Cars Bridgewater

1028 US-22
Somerville, NJ 08876

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251 Reviews
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251 Reviews

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251 Reviews of Jim Cole

May 15, 2021

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Employee Rating

The service was good, but was told that a loaner is only available for customers who buy the car there? That part was disappointing based on how much you pay for regular maintenance. It will probably force More

by Matt C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 17, 2021

Volvo Cars Bridgewater responded

Hello Matt, Thank you for taking the time to submit a review. We take pride in good customer service and happy to hear that you were pleased with the service your car received, however, regret that we were unable to provide you with a loaner. If you would like to further discuss your concerns, feel free to contact me at your convenience.

May 13, 2021

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Employee Rating

The Bridgewater Volvo guys have done the maintenance work on our C70 since 2012 and do good work. We have never been dissatisfied with anything. Staff is professional and we will continue to use them for all More

by GABOWDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2021

Volvo Cars Bridgewater responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so it's great to hear that our team has been meeting your needs for almost a decade. Wow! We will share your comments with everyone, and we look forward to working with you for many more years to come!

May 13, 2021

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Employee Rating

The Bridgewater Volvo team have done an excellent job! Fast service done right. All was explained before and after. I highly recommend and will continue to work with these professionals. More

by rellis30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2021

Volvo Cars Bridgewater responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volvo Cars Bridgewater!

May 11, 2021

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Employee Rating

Fantastic experience as always. They treat you as a valued customer and personalize the experience for you. My service advisor was extremely friendly and upbeat. He seems very happy with the job he i More

by cz49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2021

Volvo Cars Bridgewater responded

Thank you for taking the time to leave us this five-star review. We're looking forward to sharing this fantastic feedback with Jim, and our team. We appreciate your business here at Volvo Cars Bridgewater

May 08, 2021

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Employee Rating

I have an XC40 Recharge (Volvo). At the point of service there seems to be a lack of thorough knowledge about this new EV. Not sure who to blame, probably Volvo (who made the sale), but it was the dealer wh More

by my5thvolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Long, John Maxton , Steve Dolly

May 07, 2021

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Employee Rating

Excellent service. Staff is very professional. Showroom is always clean. My car has always been serviced on time. The loner car is one of the greatest benefits of using this dealership. More

by lumaeagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Volvo Cars Bridgewater responded

Thank you for choosing Volvo Cars Bridgewater, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2021

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Employee Rating

Always a pleasant experience with John Maxton in Sales and the service team consisting of Jim Cole, Carl Durant, Nuno Ferreira and George. Like they say, service sells the next car. These guys get it! More

by rjhanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carl Durant, John Maxton

May 05, 2021

Volvo Cars Bridgewater responded

Thanks for sharing your thoughts about your experience working with Carl, Jim, George, and Nuno here at Volvo Cars Bridgewater. We appreciate your business and hope to see you again soon!

May 04, 2021

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Employee Rating

It was a quick process to check in, sit in the lounge, get a cup of coffee, and then have the car ready! I would visit again. More

by reneemareski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2021

Volvo Cars Bridgewater responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 26, 2021

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Employee Rating

Great experience...awesome staff...knowledgeable and great training on the technology and found us the exact model suv that we wanted. We will be repeat customers. More

by fschultz0629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Volvo Cars Bridgewater responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 22, 2021

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Employee Rating

Professional and always provides estimate for repair and svc. The loaner car is always ready and waiting for me when I arrive. Great customer service. More

by LJWMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 23, 2021

Volvo Cars Bridgewater responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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