Jim D.
Jim D. at Vision Chrysler Dodge Jeep Ram
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Jim D. | Page 2

Service Advisor

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.4
81 Reviews
4.4

81 Reviews

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81 Reviews of Jim D.

April 10, 2024

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Employee Rating

This dealership is willing to help when ever possible. Not too pushy when trying to sell a car, and stay professional. More

by KARILEE29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh in sales .

Apr 11, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2024

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Helpful and understanding, quick and easy service, I will be back again. Easy to make an appointment online too! More

by doyle.rebecca92
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Recommend Dealer
Yes
Apr 10, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 06, 2024

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The service was good but trying to schedule the job was terrible. Had to call multiple times to get a response More

by elizabethbastian66
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Recommend Dealer
Yes
Apr 10, 2024

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

March 21, 2024

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They seem to loss our 2021 Jeep renegade at service. They have had two weeks and I’m done with this dealership. They never called about anything wrong. On last review they said I wasn’t a customer but m More

by Jrprochbass
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dan G., Elizabeth L., Dan P.

Mar 21, 2024

Vision Chrysler Dodge Jeep Ram responded

Hello Kim. To clarify for you, service has been diagnosing your vehicle while you have been in our loaner vehicle at no charge for the last little while. We do know where your vehicle is, and asked that you return our loaner vehicle so we can put you in another loaner vehicle at no charge. If you would like to return your vehicle, we would be happy to look at trade in value and another option for you. Thank you. Ashley Pierce, GSM Vision Chrysler Dodge Jeep Ram

November 09, 2023

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Great service with courteous service adviors. I’ve been going to Vision for years and would recommend them to a friend. More

by SFAIRCHILD0
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Recommend Dealer
Yes
Nov 09, 2023

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 07, 2023

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They did a good job fixing my head lights and tail lights and changing a tire valve More

by ms_nikolova
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Recommend Dealer
Yes

November 04, 2023

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Very courteous and efficient. The service team was polite and quickly took care of out vehicle needs More

by DAVIDECKERT7185
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth L., Dan P.

November 04, 2023

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I've been a customer for over 15 years your service has been excellent I've always come there for the free oil change but since since you have stopped this process I guess I will be going to a dealership c More

by trholloway
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Recommend Dealer
Yes

November 02, 2023

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Disappointed the dealership went back on its word. I bought my jeep here years ago and part of the deal/contract was they would do oil changes for free on it forever. Now, they decided to start chargi More

by Scott Howard
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Recommend Dealer
No
Nov 02, 2023

Vision Chrysler Dodge Jeep Ram responded

Scott. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Nov 02, 2023

Scott Howard responded

Appreciate the response. I will say everyone I’ve interacted with at the dealership has been friendly and helpful my years going here.

October 31, 2023

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Timing was just as promised. Very comfortable waiting area. There were interesting snacks and drinks. More

by cscoppa
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth L., Dan P.

Nov 01, 2023

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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