Jim D. | Page 6
Service Advisor
Vision Chrysler Dodge Jeep Ram
920 Panorama Trl S
Rochester, NY 14625
117 Reviews
Write a Review117 Reviews of Jim D.
November 04, 2023
I've been a customer for over 15 years your service has been excellent I've always come there for the free oil change but since since you have stopped this process I guess I will be going to a dealership c been excellent I've always come there for the free oil change but since since you have stopped this process I guess I will be going to a dealership closer to where I live. More
November 02, 2023
Disappointed the dealership went back on its word. I bought my jeep here years ago and part of the deal/contract was they would do oil changes for free on it forever. Now, they decided to start chargi I bought my jeep here years ago and part of the deal/contract was they would do oil changes for free on it forever. Now, they decided to start charging without even notifying until I was already there for a scheduled appointment. However, I noticed while sitting in the waiting room, some customers were still getting their oil changed free. So I am still unclear about the new policy. I won’t go out of my way to come here for car service anymore. More
October 31, 2023
I had to raise my voice to be acknowledged in front of 4 employees which was unfortunate because I had been standing front of them for a few minutes. Made eye contact with the man on the phone. He said noth employees which was unfortunate because I had been standing front of them for a few minutes. Made eye contact with the man on the phone. He said nothing. The women in the managers office said nothing and made contact. Neither did the guy that came in office. Or sitting at desk. All whom sent me standing there and did not greet me or ask if they can help me. I had to raise my voice stating “hello” before anyone assisted me. Once I got their attention they were helpful. Although I believe having my boyfriend reinforce things helped out a lot. More
Other Employees Tagged: Elizabeth L., Dan P.
October 26, 2023
It was a very welcoming environment and the people working there were easy to talk to and receptive to the customers needs. working there were easy to talk to and receptive to the customers needs. More
Other Employees Tagged: Joe C., MATTHEW WILKINS , Dan G., Edgar Quinones, Josue I. was the sales representative that we worked with