Jim Eddy | Page 2

The department was great and they gave me a ride to and from work while my car was being worked on. I really enjoyed this service. from work while my car was being worked on. I really enjoyed this service. More

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Lithia Toyota has exceptional sales people and service personnel. Our family purchased 6 vehicles there and my staff members have purchased several more.. (24)_____________________________ We greatl personnel. Our family purchased 6 vehicles there and my staff members have purchased several more.. (24)_____________________________ We greatly appreciate the the warm and welcoming attitude of our sales person, Jim Eddy and the professional, "over the top" service we have received from service manager, Mike Nightingale and Bruce MacFarlane, who have been consistently fair, friendly and faithful in effectively solving the few service problems we have experienced. More

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Smooth, seamless, and quick process in buying our new Tacoma. No pushy sales or schemes, and we got a great price for our new truck. Definitely recommend Tacoma. No pushy sales or schemes, and we got a great price for our new truck. Definitely recommend More

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My recommendation for Lithia Toyota Redding is to have technicians completing lifetime oil changes actually perform the work they claim they did (I.E. battery inspection-visual). The battery posts on my 2 technicians completing lifetime oil changes actually perform the work they claim they did (I.E. battery inspection-visual). The battery posts on my 2017 Camry (purchased new from Lithia, Redding) were so corroded, it ruined the cables and connectors. The Service Manager was very polite and professional, but offered no meaningful solution such as replacing battery cables at a reduced cost. A repair I would have be en happy to pay for, even though it was due to poor service by supposedly trained technicians. Instead I was offered a battery post cleaning service on battery cables which were corroded beyond repair,. This means the problem will come back repeatedly and possibly leave my family stranded. Due to this lack of service, I will have my car repaired properly at a local repair shop. After that, I will never do business with any Lithia owned dealership of any kind, as I refuse to tolerate poor service and integrity when there are numerous other supply options available online and at other dealerships. I will also be posting pictures of the ridiculously corroded cables and give this same testimony on social media, with "Buyers beware" heading. So in essence an approximate $400 repair, which would not have cost Lithia Toyota any money, as I would have paid a reasonably reduced cost for, will now cost Lithia motors thousands of dollars of lost revenue. Not only from my lost business, but possibly lost business from wary social media users, who will not wish to suffer losses like mine. Good Riddance Lithia! More

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Jim Eddy was a great sales person.He took time to answer questions and help us set up all the features the new Highlander had to offer. No pressure and a friendly personality. I had not planned to buy a SUV questions and help us set up all the features the new Highlander had to offer. No pressure and a friendly personality. I had not planned to buy a SUV that day but after talking with Jim it was a done deal. Thank You again. This was our third vehicle purchased form this Dealership and with people like Jim Eddy ,i will recommend others to ask for Jim when they come to your Dealership. More

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Michael Hageman sales associate and Dwayne in finance thank you! I am happy with the deal that we came up with . Paper work was simple. Truck sold itself. thank you! I am happy with the deal that we came up with . Paper work was simple. Truck sold itself. More

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I was shopping for a new or used car with my care as a trade in...well, I started on line and the internet sales department Kris, responded right away and we set up an appointment to test drive a couple trade in...well, I started on line and the internet sales department Kris, responded right away and we set up an appointment to test drive a couple of cars. Because of some health issues, I had to postpone my purchase. When I did go back, Jim helped me purchase a brand new Camry 2020 and Duane, in finance, made my purchase super easy. I don't buy cars very often, but this was really a great experience. More

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Michael at Lithia Toyota Redding was awesome, never pushy, very knowledgeable about stock on hand and very quick to keep the sale going to an acceptable deal. pushy, very knowledgeable about stock on hand and very quick to keep the sale going to an acceptable deal. More

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Great Sales Guy, Jim Eddy Jim was recommended to us from other co-workers who had purchased a car thru him in the past. Jim is very personable & helpful, not pushy in any way Jim was recommended to us from other co-workers who had purchased a car thru him in the past. Jim is very personable & helpful, not pushy in any way and really works with you. It was a long day as we had a few hiccups but the dread of dealing on a new car was not there. Jim made the process easy and never rushed us on our decisions, had good input as he is quite knowledgeable on the Toyota line up. We highly recommend visiting Jim Eddy when you are looking at Toyota's in the Redding area. Thanks again Jim, Eric and Sally More

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Camry sedan le 2019 Excellent customer service. The process went smoothe and I was able to drive my car home that day! This is the second vehicle my family has purchas Excellent customer service. The process went smoothe and I was able to drive my car home that day! This is the second vehicle my family has purchased from lithia toyota. So far so good! More

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