Jim Gergen
Parts Manager
Key Chrysler Dodge RAM of Portsmouth
155 Greenleaf Ave
Portsmouth, NH 03801
39 Reviews
Write a Review39 Reviews of Jim Gergen
September 04, 2026
I came in to have my charging system tested. There was poor communication between Rachel the service rep and the technician. I never really got to talk to him. Then when I asked Rachel about a t There was poor communication between Rachel the service rep and the technician. I never really got to talk to him. Then when I asked Rachel about a transmission fluid change for the car that they were working on, she gave me wrong information. My Pacifica is not a multi speed transmission and it’s not lifetime with no oil changes if I would have accepted that for fact. I could’ve burned up my transmission. Even though you’re close to people that I know, I will go to Manchester next time. See how they are. More
Other Employees Tagged: Josh Lord , I never caught to meet my service technician, even though I had questions a very distant and matter of fact experience, not like they are wanting to help me just pay the diagnostic fee and get out of here
October 01, 2025
It’s like going to visit friends, not have service done. Michael, Josh, Rachel, and Mariann, are awesome!!!!! Michael even explained all about the Jeep wrangler I am thinking about. Michael, Josh, Rachel, and Mariann, are awesome!!!!! Michael even explained all about the Jeep wrangler I am thinking about. More
Other Employees Tagged: Paul Bandouveres, Josh Lord , Darren Bacon, Killian Kondrup, Colin Mitchell
September 05, 2025
Great fast friendly service. Was in and out in less then 30 min. Will definitely come back. Was in and out in less then 30 min. Will definitely come back. More
Other Employees Tagged: Paul Bandouveres, Josh Lord , Colin Mitchell
July 01, 2025
Everything was easy as soon as I walking into the dealership. Thanks to all who participated dealership. Thanks to all who participated More
Other Employees Tagged: Robert Kempf, Paul Bandouveres, Josh Lord, Bryan Nichols , Darren Bacon, Jonathan Jones "JJ", Jessica Kane, Killian Kondrup, Colin Mitchell
June 10, 2025
Got me into a 2017 Audi A8. More than satisfied as of right now. Shoutout 2 Brandon. More than satisfied as of right now. Shoutout 2 Brandon. More
Other Employees Tagged: Robert Kempf, Paul Bandouveres, Josh Lord, Bryan Nichols , Darren Bacon, Jonathan Jones "JJ", Jessica Kane, Killian Kondrup, Colin Mitchell, Maybe it was Bryan not brandon I'm sorry. Tha kid with the Ford platinum. 👍🏼
June 03, 2025
great service! Mike is very knowledgable! Jim ,in parts , is excellentv in procuring the proper parts and price! Mike is very knowledgable! Jim ,in parts , is excellentv in procuring the proper parts and price! More
Other Employees Tagged: Robert Kempf , Colin Mitchell
May 24, 2025
Everyone was so friendly are courteous throughout the whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live whole process. They listened to what I was looking for in a truck and made sure not to push me into a buying something I didn't need or want. I live 4 hours away and would buy another vehicle from the dealership because of the customer service I received. More
Other Employees Tagged: Robert Kempf, Paul Bandouveres, Josh Lord, Bryan Nichols , Darren Bacon, Jonathan Jones "JJ", Jessica Kane, Killian Kondrup, Colin Mitchell
March 11, 2025
Very helpful, went in to replace a parking break and they completed it within a week also got me in for an oil change next day with other vehicle. Will definitely continue to do business with them! completed it within a week also got me in for an oil change next day with other vehicle. Will definitely continue to do business with them! More
Other Employees Tagged: Robert Kempf, Paul Bandouveres, Josh Lord, Bryan Nichols , Darren Bacon, Jonathan Jones "JJ", Jessica Kane, Killian Kondrup, Colin Mitchell
February 09, 2025
I have always had good service here. They have taken care of all our needs and requests. They have taken care of all our needs and requests. More
Other Employees Tagged: Robert Kempf, Josh Lord

