Jim Grace
Jim Grace at Lester Glenn Subaru

Jim Grace | Page 14

Sales Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

4.8
162 Reviews
4.8

162 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

162 Reviews of Jim Grace

October 23, 2017

Dealership Rating
Employee Rating

Fruitfull but tiring Despite looking, I never expected to purchase and drive away with a new Subaru the same day when I was just trying to familiarize myself with the pro More

by trainguy
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer , Donato Jensen

Nov 01, 2017

Lester Glenn Subaru responded

Thank you for taking the time to leave us your review. We're happy to hear you were able to get a car that you like but we are sorry if you felt pressured or uncomfortable in any way. We promise that this is not how we do business and we always do our best to make sure our customers are as comfortable as possible. If you have any questions or concerns about your transaction, we will be more than happy to answer them for you. Thank you again and best of luck moving forward.

September 26, 2017

Dealership Rating
Employee Rating

Superb Subaru Experience! Buying a new car has never been something I looked forward to, but my experience at Lester Glenn Subaru buying our 2018 Forester may have changed tha More

by Michele Horner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer , Donato Jensen

Sep 27, 2017

Lester Glenn Subaru responded

Hi Michele, thanks so much for leaving us this review! We are thrilled that you were able to get a great deal and that our whole Subaru team was so helpful while you were buying your new Forester. It's great to know that everyone worked so closely with you to make sure you selected the vehicle that was most suitable for you and your family. It's even better that you felt so comfortable! We truly appreciate your positive feedback and we look forward to seeing you again soon! Thank you again and enjoy!

September 01, 2017

Dealership Rating
Employee Rating

Great All department were great and everything was smoothly and efficiently done. People were curtious and knowledable. Vehicle was receive in beautiful and More

by Joemiceli8
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer , Anita Giammarino, Donato Jensen

Sep 08, 2017

Lester Glenn Subaru responded

Thanks a lot for taking the time to leave us this great review! We're thrilled to hear that you were able to get such a great deal on your new vehicle and that it all went so quickly and smoothly. We appreciate your positive feedback and we wish you lots of luck in the future. Thank you so much again and enjoy!

September 01, 2017

Dealership Rating
Employee Rating

Purchasing new Outback. 2018 OUTBACK TOURING CAME IN AS ORDERED AND FASTER THAN EXPECTED. Seth worked hard and was efficient. Jamie was a blast but still confused about fin More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo, Seth Leifer , Donato Jensen

Sep 08, 2017

Lester Glenn Subaru responded

Thanks a lot for this review! We're thrilled to hear you had a great experience with us and that your vehicle was delivered promptly and efficiently. If you have any questions about your transaction, please don't hesitate to reach out to our Subaru team and they'll be happy to help you. Congratulations on your new Subaru and we hope to see you again soon!

August 16, 2017

Dealership Rating
Employee Rating

Outback Customer When to Lester Glenn Subaru with intent to trade my older Forrester around 2:00 pm and was greeted by Jay Jackson who was a salesman. He helped me pic More

by jlennon45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Jackson, Donato Jensen

Aug 17, 2017

Lester Glenn Subaru responded

Thank you so much for taking the time to leave us this great review! We are so happy to hear about your experience with our dealership and that our Subaru team was so helpful and accommodating with everything throughout the whole process. It's wonderful that it all went so quickly and smoothly and that you were able to get the vehicle that was best for you. That's what the Lester Glenn Experience is all about! We appreciate your positive feedback and we look forward to seeing you back again soon! Best of luck and enjoy!

August 05, 2017

Dealership Rating
Employee Rating

Subaru Car Purchase So Good At the Toms River Subaru dealer Mike - Salesman, Jim - Manager, Donato- financial #16806, and Jen made buying a new car a good time and I look forward More

by alhar Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donato Jensen, Michael Piteo, Jen who helped with car operation

Aug 08, 2017

Lester Glenn Subaru responded

Thank you for taking the time to leave us this review! We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It's wonderful that everyone was so helpful and that you felt so comfortable with everything. We truly appreciate your positive feedback and we look forward to seeing you again soon! Enjoy!

July 23, 2017

Dealership Rating
Employee Rating

Excellent The staff at Lester Glenn Subaru were very professional and helpful Andrew Thomlinson was an excellent sales person which made my car buying experien More

by HDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Garguilo, Donato Jensen, Gavyn Potter, Andrew Thomlinson

Jul 27, 2017

Lester Glenn Subaru responded

Thanks a lot for taking the time to leave us this great review. It's wonderful to hear that you had a great experience with Andrew and our whole team and that you were able to get a great deal on the vehicle you wanted. It's great that we were able to answer all of your questions and keep you informed throughout the whole process. We appreciate your positive feedback and we look forward to seeing you again soon. Thanks again!

July 21, 2017

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Employee Rating

Just went to look, next day drove out with my new Forester Walking into the showroom to just look at the Forester and then leave with one the next day was both a nice experience and a learning experience all i More

by Mom2Zoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Leifer, Patrick Piro , Gavyn Potter, Jen

Jul 26, 2017

Lester Glenn Subaru responded

Thanks a lot for leaving us this great review. We're very happy to hear that you had such a positive experience with our dealership and that you were able to get such a great deal on the new car you wanted. We wish you lots of luck with your Forester and we hope to see you again soon! Congratulations and enjoy!

July 06, 2017

Dealership Rating
Employee Rating

e-z sailing I WAS CALLED BY LESTER GLENN SHORTLY AFTER APPLYING TO THE COSTCO AUTO PURCHASE PROGRAM. I WAS GIVEN A CONVENIENT APPOINTMENT AND WAS HAPPILY GREETED More

by shirley muldowney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donato Jensen, Gavyn Potter

Jul 12, 2017

Lester Glenn Subaru responded

Thanks so much for taking the time to leave us this great review! We are so happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It's wonderful that you felt so comfortable and that you were able to get what you wanted for such a great price. That's what the Lester Glenn Experience is all about! We appreciate your positive feedback and we look forward to seeing you again in the future. Congratulations and enjoy!

May 23, 2017

Dealership Rating
Employee Rating

New Outback I traded my wife's car, a 2014 Outback and got her a new 2017 Premium Outback yesterday, 5/22/2017. Without any OUT OF POCKET MONEY, I lowered my mon More

by jlennon45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Jackson, Donato Jensen

May 24, 2017

Lester Glenn Subaru responded

Thank you for taking the time to leave us this review! We're thrilled to hear about your experience with our dealership and that you were able to get such a great deal on your new Outback! We also very much appreciate your loyalty to our dealership and we're so happy you came back a second time. It's wonderful that Jay and our team were so accommodating too; that's what it's all about. Congratulations and we hope to see you again soon!

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